How it worksAn interactive map of a RapidEye turnover Damage detectionAI compares turnover photos against baseline Video walkthroughsFull-room coverage from a phone walk-through Turnover checkTry it free on one property, no setup PricingSimple pricing that scales with your portfolio DevelopersHosted connectors for every platform in your stack
New Cleaner Verification just shipped Changelog
Vacation rental managersCatch guest damage between back-to-back turns Hotels & resortsRoom-ready verification at housekeeping scale Large portfolios200+ units, one consistent standard Cleaners & field teamsProof the work was done, the first time
One engine, every kind of property View all industries
Content libraryEverything we know about turnover ops BlogGuides, comparisons, and deep dives Open datasetsFree STR-ops data, cited by anyone ToolsCalculators and free utilities ResearchOriginal studies, every figure verified AboutWho we are and the McGinnis story
Free The STR-Ops open dataset corpus Browse all
Your ops stackSync turnover photos from the workflow you already run SlackFlagged turns pushed straight to your channel Chrome extensionOne-click photo upload from any open tab BoomConnect RapidEye to your Boom PMS turnovers
Works with your PMS and ops stack All integrations
Snapfix
Snapfix integrationHotels and resortsOperations platform

AI photo review for Snapfix tasks

Your team already opens every Snapfix task with a photo. RapidEye reads those photos and the video beside them, and returns a finding for each thing they show: damage, a clean that was not done, a missing item, a safety problem.

How a Snapfix task works

Overview

A Snapfix task is a photo with a job attached to it. Snapfix calls itself the home of the three-second work order: someone snaps the problem, gives it a title, and the task moves through red, yellow and green while the team talks on it. That gets the right person to the right room faster than any radio ever did, and it leaves a photo trail nobody has time to look at. RapidEye reads that trail. It takes the images and video on your tasks, along with the group, the tags and the room or asset they belong to, and returns a finding per issue with the earlier photo of the same spot beside the current one.

Every task, not a sampleThe busiest week reads the same as the quietest one. Nothing is skipped because the day got long.
The photo becomes evidenceOpening shot and closing shot of the same spot, dated, so a repair or a charge has something behind it.
Snapfix keeps the workNo task created, no traffic light moved, no checklist ticked. RapidEye reads and reports.

How it works with Snapfix

Snapfix ships four modules, and each one produces a different kind of picture. RapidEye reads all of them, because the value is in the pairing: what this frame shows against what the same spot looked like the last time somebody photographed it.

FixWork ordersThe reactive task. A guest reports a stain, a night porter photographs a cracked pane, and the task carries the opening photo plus whatever the team posts in its messages.RapidEye reads the opening and closing frames and says whether the thing in the first one is gone from the second.
PlanScheduled maintenanceRecurring work on a calendar, run against custom checklists that Snapfix says can carry photos, notes, scores, NFC smart tags and signatures.The photos on a recurring check become a series, so slow drift shows up: a seal going, a wall marking up, a carpet wearing at one door.
TrackAsset registerAssets added by photograph, held with videos, documents, serial numbers, make, model and warranty dates, plus their work-order history.Findings land against the asset, so the condition of a boiler room or a gym rig reads as a history rather than a pile of separate tasks.
ComplyFire walks and safetyScheduled fire walks and equipment inspections, confirmed with NFC Snaptags for proof of physical location and kept as an audit trail.An NFC tap proves someone stood there. RapidEye reads the photo taken there and reports a blocked escape route or a missing extinguisher.

Housekeeping is the other half. Snapfix Rooms tracks a cleaning status and an operational status per room, and its housekeeping product creates stayover, departure and inspection tasks from PMS room and reservation data. RapidEye reads the photos taken against those tasks and reports the room that went green without the bathroom being photographed, the bed made over a stain, the bulb nobody switched on.

A finding names the room or asset, where in the frame the problem is, what kind it is, how bad it looks, the two photos, and a suggested next step. It lands in the RapidEye dashboard and, if you want, a Slack channel or an inbox. What happens next in Snapfix is yours to decide. And if your input is not a task photo at all, a walkthrough video, a 3D scan, an inspection format your group wrote itself, tell us: RapidEye reads whatever documentation your team already produces, against whatever standard you care about, and we set that up with you.

How to connect Snapfix to RapidEye

  1. The groups that carry your rooms and assets. Snapfix organises work into groups, with tasks sorted inside them by traffic light. Tell us which ones matter: housekeeping, maintenance, fire safety, or all of them. Tags and the asset register give each finding its location.
  2. The photos you already take. A Snapfix task starts with a photo or a video, so the images are there before we arrive and nobody photographs anything differently. Where a group closes tasks without a second photo, a RapidEye capture link supplies the closing shot from any phone, with nothing to install.
  3. The invite. Add RapidEye as a user in those groups. The steps are in the Connect Snapfix box, and they are the same ones you use for any new starter.

What a Snapfix task actually holds

Checked against Snapfix's product and support pages, September 2026.

Snapfix is an Irish hotel and facilities platform built around one idea: if you can take a photo with your phone, you can run maintenance. According to Snapfix's own product documentation (snapfix.com), a work order is created by taking a photo or video and giving it a title, with sketch call-outs to mark the problem in the frame and a high-priority flag if it cannot wait. Staff or guests can also raise one from a custom QR code with no app at all. Every task then carries its own messaging thread, so questions, photo updates and documents stay on the job instead of in WhatsApp.

The organising idea is the traffic light. Tasks sit inside customisable groups and are sorted into three colours, which Snapfix documents as a common use case rather than a fixed rule, since it also states that the purpose of a group and the traffic light definitions can be configured.

  • Red reported
  • Yellow in progress
  • Green completed

Three colours is why a Portuguese housekeeper, a Polish engineer and an Irish duty manager can run one system without a shared language. It is genuinely the best answer anyone in hotel operations has found to that problem, and it is a status, not a description: green records that a person moved the task, and the photo underneath it is never read by anything.

Does Snapfix check what is in the photo?

Not by design, and it does not claim to. Snapfix's pages describe the photo as the way to raise, carry and prove work: create a task in three seconds, mark it up, assign it, message on it, close it, keep a full audit trail, and pull Task, Time and Checklist Exception reports out to Excel or PDF. Checklists can require a photo, a score, a signature or an NFC tap at the right physical location. All of that is about whether the work happened and who did it, which is exactly what a CMMS is for. None of those pages describe anything looking at the image and saying what it contains. So the closing photo on a green task is proof of attendance, and the question of whether the repair is any good still needs a person to open it.

That is the seam the integration sits in. Snapfix already collects the one thing most hotel systems never get, a dated photograph of a specific spot taken by the person who was standing in front of it, and it collects it thousands of times a month. RapidEye reads them all and hands back the short list worth your eyes.

Snapfix integration FAQ

Does RapidEye integrate with Snapfix?

Yes. RapidEye reads the photos and video already attached to your Snapfix tasks, along with the group, tags and room or asset the task sits under, and returns a finding for each issue those images show: damage, missed cleaning, a missing item, a safety problem, with the earlier photo of the same spot beside it. Your groups, traffic lights, checklists, schedules and asset register in Snapfix are untouched. RapidEye writes nothing back.

Does Snapfix already check what is in the photo?

Snapfix uses the photo as the way to raise and carry the work. Its own product pages describe creating a task from a photo, video, voice or QR code in seconds, moving it through red, yellow and green traffic lights, messaging on the task, and checklists that can hold photos, notes, scores, NFC smart tags and signatures. What none of those pages describe is anything reading the image itself, so the photo proves a task existed and who closed it. RapidEye reads the picture and says what is in it.

Can RapidEye tell whether a green task was really finished?

From the photos, yes. Green in Snapfix means a person moved the task there, and Snapfix lets each group define what its traffic lights mean. RapidEye reads the images posted on that task and reports what they show: a repair photographed from an angle that hides the damage, a stain still there in the closing shot, a room the photos never cover. The finding names the task, so the person who closed it and the person reviewing it are looking at the same frame.

Do my team members have to change how they snap a task?

No. They keep opening Snapfix, taking the photo or video, adding the title and moving the traffic light. Nothing new to install, nothing new to learn. The one habit worth adding is a closing photo of the same spot as the opening one, because a pair of images of one spot is what turns a task into evidence. Teams that photograph a whole room instead, or walk it on video, get more back, not less.

Will RapidEye create or close Snapfix tasks?

No. Snapfix stays in charge of the work. RapidEye does not create tasks, change a traffic light, tick a checklist item, assign anyone or edit the asset register. Every finding sits in the RapidEye dashboard; a Slack channel or inbox can mirror it. Whether a finding becomes a new task in Snapfix is your call, and your team raises it the way they always have, with a photo.

Other hotel operations platforms RapidEye reads

Same job as Snapfix: they carry the task, we read the picture on it.

QuorePhotos from cleaning inspections and work orders across branded properties hotelkitRepair reports and housekeeping checklists read as condition, not tickets OptiiRoom attendant work checked against what the room actually looks like FlexkeepingHousekeeping and maintenance photos read against your own standards HotSOSService and housekeeping order photos across an Amadeus estate All hotel integrations

Sources

  • Snapfix product documentation, task management, planned maintenance, asset and compliance modulessnapfix.com
  • Snapfix release notes and product announcements, room tracking and user managementsnapfix.com

Sources are named at the publisher level and were checked against the publisher's live pages before this page was published.