How it worksAn interactive map of a RapidEye turnover Damage detectionAI compares turnover photos against baseline Video walkthroughsFull-room coverage from a phone walk-through Turnover checkTry it free on one property, no setup PricingSimple pricing that scales with your portfolio DevelopersHosted connectors for every platform in your stack
New Cleaner Verification just shipped Changelog
Vacation rental managersCatch guest damage between back-to-back turns Hotels & resortsRoom-ready verification at housekeeping scale Large portfolios200+ units, one consistent standard Cleaners & field teamsProof the work was done, the first time
One engine, every kind of property View all industries
Content libraryEverything we know about turnover ops BlogGuides, comparisons, and deep dives Open datasetsFree STR-ops data, cited by anyone ToolsCalculators and free utilities ResearchOriginal studies, every figure verified AboutWho we are and the McGinnis story
Free The STR-Ops open dataset corpus Browse all
Your ops stackSync turnover photos from the workflow you already run SlackFlagged turns pushed straight to your channel Chrome extensionOne-click photo upload from any open tab BoomConnect RapidEye to your Boom PMS turnovers
Works with your PMS and ops stack All integrations
RoomChecking
RoomChecking integrationHotels and resortsOperations platform

AI room inspection for RoomChecking

RapidEye reads the room photos your Hopr cleaning audits collect and returns a finding for every room, so the supervisor knows which floors are worth walking.

How Hopr audits work

Overview

A Hopr audit proves a photo was taken. It does not say what is in it. RoomChecking, whose mobile apps are branded Hopr, generates cleanings from arrivals and departures, sends them to attendants, and lets you bolt a mandatory checklist onto a cleaning so the attendant cannot press DONE until the required questions are answered and the required pictures are taken. Those pictures then sit in the audit dashboard alongside the answers and the score, waiting for a human with time to scroll. RapidEye reads the room list and reservation dates from RoomChecking and the photos your team takes, and returns a finding per room: damage, a missed clean, a missing item, a maintenance issue, with the before and after photo behind it.

Every cleaning, not a sampleA supervisor spot checks a handful of rooms per floor. RapidEye reads the photos from all of them.
Audit photos actually readThe pictures your mandatory audits already force come back as findings instead of a folder nobody opens.
Hopr stays the system of recordNo cleaning, task, audit result or room status is written back. RapidEye reads and reports.

How it works with RoomChecking

RoomChecking already decides when a photo gets taken, because a mandatory audit can sit at three points in a cleaning. The checks follow those points.

  • The audit before the clean starts. The attendant cannot begin until it is answered, which makes it the only honest record of how the guest left the room. RapidEye reads that set as the state you inherited, so damage that arrived with the last stay is separated from damage that arrived with this one.
  • The audit on finishing. The DONE button stays grey until the required pictures exist. RapidEye compares them with the same room on its good days and reports the streaked mirror, the bed made wrong, the bin that was not emptied, the corner the phone was pointed away from.
  • The audit on inspecting. Hopr blocks the move from clean to inspected until the inspector answers. RapidEye gets there first with a short list of rooms that deserve a second pair of eyes, which is a better use of a supervisor than walking the floor in room order.
  • Different cleanings, different standards. Because a template can be attached to one kind of cleaning and not another, a departure and a stayover are held to different bars. RapidEye scores each against the standard that applies to it rather than one generic checklist.
  • Rooms that never get a cleaning. A booking change sets a cleaning to Not Required, and a room can be marked unavailable, so nobody looks in it for days. RapidEye keeps the last photos of that space and tells you what changed the next time anyone opens the door.
  • Public areas and assets. Hopr treats a lobby, a corridor or a gym as a space with its own tasks and its own assets. The same reading applies: a scuffed wall, a chair that is not where it lives, a fixture that stopped working.

Each finding names the room, the spot inside it, the kind of problem, how serious it is, the photos it is based on and a suggested next step, and lands in the RapidEye dashboard and, if you want, an inbox or a Slack channel for the housekeeping office. Nothing is written back into Hopr; you decide whether the room goes back to dirty or a task gets raised. Photos are the common case, not the limit: if your team shoots video walkthroughs, records 3D scans, or checks rooms against a brand standard of your own, that is a setup conversation rather than a different product.

How to connect RoomChecking to RapidEye

  1. The rooms set up in Hopr. Buildings, floors and rooms live under Settings and Rooms, and public areas are added there as spaces too. Whatever is in that structure is what RapidEye can report on.
  2. A source of room photos. If your cleanings already carry an audit with a photo question, RapidEye reads those. If they do not, RapidEye sends a capture link that opens on any phone with nothing to install, and the attendant takes a fixed set of angles per room, lights on, before the cleaning is closed.
  3. RapidEye added as a user. Under Settings and Users, in the group you keep supervisors in. The modal has the details, including the fields Hopr asks for.

How Hopr audits and room statuses work today

Checked against RoomChecking's help centre, September 2026.

RoomChecking sells one platform for housekeeping, maintenance and the front desk, with cleanings generated from arrivals and departures and four role-specific mobile apps behind it: Attendant for cleaners, Inspector for housekeepers and supervisors, Maintenance, and Runner. According to RoomChecking's help centre documentation (roomchecking.com), quality control runs on audits, which are templates of sections and questions with configurable answer types, a Required flag, and a rule that shows a photo icon on the app when the answer given calls for a picture.

An audit becomes a gate when it is attached to a cleaning on the cleaning plugins page. The help centre names three kinds, and each one blocks a different person.

Before StartingBlocks the attendant
The attendant cannot begin cleaning the room until the audit is completed. In practice this is your only picture of the room as the guest left it.
On FinishingBlocks the attendant
The attendant cannot mark the room finished until the audit is completed. The help centre shows the DONE button greyed out until the required questions are answered and the required pictures taken, then turning green.
On InspectingBlocks the inspector
The inspector cannot change the room status from clean to inspected until the audit is completed. This is the last gate before a room is handed to the front desk.

Rooms themselves carry a status that Hopr colour codes on the Rooms Overview screen, changed from the three dot menu on the room or from the Inspector app, with a per room history tab recording what changed.

  • Dirty
  • Clean
  • Inspected
  • Unavailable

Alongside the room status, a separate colour coded guest icon says whether the guest has left, and a cleaning can be set to Not Required when a booking changes, a guest checks out early, or a room is reassigned. So the board can be perfectly green with nobody having looked at anything: clean is a claim, inspected is a second claim, and a completed audit is a claim that a form was filled in.

Does RoomChecking store photos of a cleaning?

Yes, through audits. A help centre article walks through making a before and after photo mandatory for a cleaning: create an audit titled for the photo, set the answer as required, tick the answers that must carry a picture, attach the audit in the cleaning automation, and then, in its own words, to see the pictures you must go to the audit dashboard. The dashboards article confirms what is stored with them, listing the audit name, the creator, the location, the questions and answers, and the score, and the task dashboard records whether an audit was conducted at all. What none of the documentation describes is anything that looks at the pictures: no comparison against the same room last week, no flag when the photo shows a stain, no way to find the three rooms out of ninety where the phone was pointed at the wrong wall. That reading is what the integration adds, on top of photos your team is already required to take.

RoomChecking integration FAQ

Does RapidEye integrate with RoomChecking?

Yes. RapidEye reads the room list and reservation dates from RoomChecking and the photos your team takes in each room, then returns a finding per room: damage, a missed clean, a missing item, or a maintenance issue, with the before and after photos. Cleanings, tasks, audit results and room statuses in Hopr are left exactly as they are.

Does RoomChecking store photos of a cleaning?

Yes, through audits. RoomChecking's help centre describes audit templates whose questions can require a photo depending on the answer given, and a help article shows how to make a before and after photo mandatory for a cleaning by attaching that audit to the cleaning automation. The photos are then viewed in the audit dashboard. What the documentation does not describe is anything reading those photos back.

Can RapidEye check a room before it is marked Inspected in Hopr?

Yes. In Hopr the inspector moves a room from clean to inspected, and a mandatory On Inspecting audit can block that change until the audit is answered. RapidEye reads the photos taken during the cleaning and returns what it finds in them, so the supervisor walking the floor knows which rooms are worth the walk.

Will RapidEye change room statuses, cleanings or tasks in RoomChecking?

No. RoomChecking stays in charge of the day: the cleaning planner, the task list, the audits and every room status. RapidEye reads and reports. You decide whether a room goes back to dirty or a task gets created.

Our attendants use the Hopr Attendant app. Does anything change for them?

No. Attendants keep the same app, the same list of cleanings and the same audits. If your audits already require photos, nothing changes at all. If they do not, the photos can come from a RapidEye capture link that opens on any phone with no app to install.

Other hotel operations platforms RapidEye reads

Housekeeping and maintenance coordination tools that sit beside a PMS, the same way RoomChecking does.

FlexkeepingAutomated cleaning patterns and digital SOPs, checked against the photos hotelkitCleanings and inspections scheduled by drag and drop, checklists read back OptiiPredicted attendant routes, with condition read from what they shot QuoreCleaning inspections on custom templates, verified from room photos SnapfixPhoto-first work orders on a traffic light, read one by one All hotel integrations

Sources

  • RoomChecking help centre and product pages, audits, housekeeping, rooms overview, mobile applications and dashboard documentationroomchecking.com

Sources are named at the publisher level and were checked against the publisher's live pages before this page was published.