AI photo review for Rentvine

Overview

Rentvine already collects the evidence; the hard part is that nobody rereads it. Work orders carry photos, video and audio so a coordinator can dispatch on facts, inspections run on the lease as their own records, and the Maintenance History view keeps the whole file per property. All of that is organized by ticket, which is the right shape for closing a job and the wrong shape for answering what changed in unit 4B since April. RapidEye reads the properties, units and leases in your Rentvine account plus the media on those tickets, and returns a finding per issue with the room, a severity, both dated photos, and a suggested action.

How it works with Rentvine

Rentvine's own structure decides the shape of this. Work orders are created against a property or unit, inspections sit on the lease, and recurring work orders exist for the jobs that come back around. The checks follow those objects.

• Issue photos on a new work order. The pictures that come in with the request show one problem and, incidentally, the rest of the room. RapidEye reads all of it and returns the things nobody was looking for, filed against the unit rather than the ticket.
• Resolution photos when a vendor closes. Rentvine can automatically set a status when a vendor closes a work order. The photos that arrive at that moment are your only proof of the finished state, so they get checked against the issue photos on the same ticket: did the repair happen, and does the room look right around it.
• Move-in and move-out inspections. Two records on the same lease, weeks or years apart. RapidEye lines them up room by room and returns what is new, which is the only version of the story a deduction on the move out statement can rest on.
• Recurring work orders. Filter changes, seasonal jobs, the annual walkthrough. Because each one produces media on a fixed cadence, a unit gets a running condition record without anyone scheduling an inspection for it.
• Internal techs and vendors, compared. Every finding carries who was on site, so patterns across a portfolio become visible: the same trade, the same property, the same thing found twice.

A finding names the property and unit, the room or spot, the kind of problem, a severity, the before and after photos with their dates, and a suggested action. It lands in the RapidEye dashboard, and in a Slack channel or an inbox if that is where your coordinators live. Whether it becomes a new work order or a line on a statement is decided in Rentvine, by you. If your team documents units in a way not named here, a video walkthrough standard, a 3D scan, an inspection form you designed yourself, that is something we set up with you rather than something the product cannot take.

How to connect Rentvine to RapidEye

1. A Rentvine account with your properties and units. A work order in Rentvine is created against a property or a unit, and findings are filed the same way, so nothing has to change about how your records are structured.
2. Media on your tickets, which you already have. Rentvine work orders take photos, video and audio, and the Property Manager App can add and edit photos on an existing work order in the field. Where a visit produces nothing, a RapidEye capture link opens on any phone with no app to install.
3. Invite RapidEye as a user. Global Settings, then Users, Roles, and API, then the plus button. The modal has the values, including the optional Portfolio Group that scopes what RapidEye can see.

Where a Rentvine unit's media actually lives

Checked against Rentvine's help centre and product pages, September 2026.

Rentvine is a property management platform built around single-family and small residential portfolios, and it is unusually deliberate about maintenance evidence. Its maintenance product page describes media-first evidence, photos, video and audio in every ticket, so a coordinator can dispatch on facts rather than assumptions. According to Rentvine's help centre documentation (rentvine.com), a work order is created against a property or unit with a description, scheduled start and end dates, a status, a priority, an assignee, an estimated cost, a maintenance category and a vendor, and can be published to the owner portal or the resident portal by ticking a box. A tenancy therefore leaves a media trail in several separate places.

1. Start of tenancyMove-in inspection

   Its own record on the lease, capturing the state the resident is being handed. This is the frame everything later gets measured against, and it is worth more than anyone treats it as being worth on the day.

2. During the leaseWork orders, one per request

   Issue photos come in with the request, resolution photos land when the job closes, and Rentvine can set a status automatically when a vendor closes the ticket. Each one is a dated look inside the unit.

3. On a scheduleRecurring work orders

   Created from the Recurring tab beside Work Orders, or from a property's Actions menu, with a start date, a repeat and an end date. Seasonal and annual jobs become a rhythm rather than a memory.

4. End of tenancyMove-out inspection and the statement

   Rentvine added duplicating a completed move-out inspection into a move-in inspection in May 2026, to save setup at turnover. The move out statement can be reprinted after new charges, and previous versions are kept for record-keeping.

5. AfterwardsMaintenance History

   Available on any property under the Maintenance tab, listing past work orders with technician, status, unit, priority, description, assignee and dates, and, on past leases, the maintenance category and incident location.

The Maintenance History columns are where Rentvine's model shows most clearly. On a past lease, the help centre documents Issue / Resolution Photos as clickable icons on each row, which is to say the platform already knows a work order has two distinct photographic states.

Reading those two columns in sequence, across every work order a unit has ever had, is a job no coordinator has hours for and no ticket view is designed to do. That is the whole of what RapidEye adds here: the same media, organized by space and by time instead of by request.

Does Rentvine support video on inspections?

Not inside the inspection module. Video is a first-class part of Rentvine's maintenance tickets, and its own maintenance page says so plainly, but its inspection documentation is photo-based. We audited that question in detail in our Rentvine video inspection audit, working from Rentvine's published object model. For the integration it changes little: RapidEye reads whatever documentation exists, photos from inspections and video from tickets alike, and where a team wants video walkthroughs as the standard, the capture link supplies them without waiting on anyone's roadmap.

Rentvine integration FAQ