DoorLoop integrationLong-term residentialProperty management system

AI inspections for DoorLoop

RapidEye reads the photos your team attaches to each item in a DoorLoop inspection and to your work orders, and returns a finding for the damage, the cleaning miss and the missing item nobody marked.

How a DoorLoop inspection is built

Overview

A DoorLoop inspection records what the inspector decided, item by item. Every area of the unit carries a list of items, and on each one the person walking the unit sets a condition, adds photos and notes, and assigns responsibility for damage. That is a strong record of a judgement, and it is only as complete as the judgement was: an item nobody looked closely at still gets a condition, and the photo underneath it is never read again. RapidEye reads the property and unit list from DoorLoop plus the photos your team already attaches, and returns a finding per problem, tied to the unit and the area it came from.

Every item, not the flagged onesPhotos on items marked fine get read the same as photos on items marked damaged.

Move-in against move-outThe baseline for a unit comes from its own earlier photos, so a deduction has a dated before and after.

DoorLoop stays the recordNo inspection, item condition, work order, lease or unit in DoorLoop is changed.

How it works with DoorLoop

DoorLoop sorts inspections into three types on the settings screen, and each one asks a different question of the photos. The checks follow those types.

Move In. This is the inspection everything later is argued against, so RapidEye keeps it as the unit's baseline: what the walls, the appliances, the flooring and the fixtures looked like on the day the resident took the keys, per area, from the photos rather than from a checkbox.
Move Out. The same areas, one tenancy later. RapidEye returns what changed against the move-in baseline: a burn on the counter, a missing closet door, a wall that went from clean to crayoned, each with both photos and the dates on either side. That is the evidence a deposit deduction lives or dies on.
Routine. Mid-lease walks catch the slow problems: the drip under the sink that stains a cabinet base, the filter that has not been changed, the smoke detector that lost its cover. RapidEye compares this walk to the last one on the same unit rather than to a fresh pair of eyes.
Work orders. A DoorLoop work order carries a description, a vendor, a status and uploaded files. When the photos of finished work come back, RapidEye reads them against the photos from before the job and says whether what was ordered is what is in the picture.
Items the inspector passed. The most useful findings come from items nobody flagged, because those are the ones nobody will look at again until a resident disputes a charge.

A finding names the property, the unit, the area and the spot, the kind of problem, how serious it is, the before and after photos with their dates, and a suggested next step. Findings arrive in the RapidEye dashboard, with a Slack channel or an email inbox as optional destinations. You decide whether it becomes a work order in DoorLoop. If your team documents a different way, video walkthroughs of a unit, 3D scans, or an inspection format of your own, that is something we set up with you rather than a limit on the product.

How to connect DoorLoop to RapidEye

Your DoorLoop account and unit list. The properties and units you inspect need to exist in DoorLoop, so a finding can name a real unit. Portfolios you do not want read stay out.
The photos your team already takes. DoorLoop inspections carry media on each item and work orders carry uploaded files, so RapidEye reads those. If a unit gets walked without an inspection open, a RapidEye capture link opens on any phone with no app to install and covers a fixed set of angles per room.
Add RapidEye as a user. In DoorLoop this is Settings, then Users, with a role and a property scope you choose. The Connect DoorLoop button has the details.

What a DoorLoop inspection actually records

Checked against DoorLoop's help centre, September 2026.

DoorLoop is a property management platform for small and mid-market rental portfolios, and its inspection lives under Leasing, then Inspections. According to DoorLoop's help centre documentation (doorloop.com), setting one up is two steps: settings first, where you pick a lease, draft lease, unit or property, choose the type as Move In, Move Out or Routine, set a scheduled date and pick the inspector; then a layout, which is the list of areas and the items inside each area. Optional Item Documentation Rules turn a photo or a note from optional into mandatory for a given condition, and an inspector cannot move past an item until a mandatory requirement is met.

The layout can start four ways, which is worth knowing because it decides how comparable two inspections of the same unit will be.

Quick StartA prebuilt layout from the unit details, adjusted as needed.

Upload PDFYour existing checklist file converted into areas and items.

Reuse Previous LayoutThe areas and features from the unit's most recent inspection.

Use TemplateA saved layout, managed on the Templates tab.

Then the inspector walks the unit on a phone. They open an area, work down its items, and on each item DoorLoop asks for four things.

One item, inside one areaWhat the inspector fills in

Condition assessmentThe condition of the item, chosen from a list.A judgement made in the room, in the time available.

MediaPhotos of the item.The only part of the record that can be checked later.

NotesFree text, if anything needs saying.Optional unless a documentation rule makes it mandatory.

AssignWho is responsible for any damage.Where a deposit deduction begins.

When the walk is done, DoorLoop shows a summary of how many areas and items were inspected, how many issues were found and how many photos were taken, and the full report opens as a PDF. On the finished inspection, the Items and Tasks Creation tab lists every item with its photos and its condition and lets you raise a work order or a task per item, and the All Tasks tab collects everything that came out of that inspection. There is also an Upcoming tab that surfaces leases with a move-in or move-out inside the next sixty days, so the walk can be booked before the date arrives.

Where do the photos in a DoorLoop inspection end up?

On the item, permanently. That is the good news and the reason this integration is worth doing: the photos are already filed against the right area and the right item in the right unit, which is exactly the structure a second read needs. What the help centre describes after that is filing, not reading: the PDF, the item list, the linked work orders. Nothing opens those photos again on its own, and Reuse Previous Layout carries an old inspection's areas and features to a new one, not its pictures. So a photo of a scuffed baseboard sitting under an item somebody marked acceptable stays exactly where it is until a resident disputes a charge. RapidEye is the second read: it takes the same photos, holds them against the unit's own earlier condition, and hands back what nobody wrote down.

DoorLoop integration FAQ

Does RapidEye integrate with DoorLoop?

Yes. RapidEye reads the property and unit list from DoorLoop and the photos your team attaches to items in an inspection or to a work order, then returns a finding per problem: damage, a cleaning miss, a missing item, or wear that nobody marked. The inspection, its report, its work orders and its item conditions in DoorLoop are not changed.

Where do the photos in a DoorLoop inspection live?

On the item. DoorLoop's help centre describes an inspection as a layout of areas and items, and for each item the inspector records a condition assessment, media, notes, and who is responsible for damage. The Items and Tasks Creation tab on a finished inspection lists every item with its photos and its condition, and the report can be downloaded as a PDF.

Can RapidEye check an item that was marked in good condition in DoorLoop?

Yes. A condition assessment in DoorLoop is a choice a person makes while standing in the room. RapidEye reads the photo attached to that same item and says whether it agrees: a scuff below the sill, a burner ring, a blind with a slat gone. The finding names the property, the unit and the area so you know which item to look at again.

Will RapidEye create work orders or change an inspection in DoorLoop?

No. DoorLoop stays the system of record for units, leases, inspections and work orders. RapidEye reads and reports, and you decide whether a finding becomes a work order on the Items and Tasks Creation tab.

Does this help with a security deposit dispute?

Deposit disputes are the core use. A deduction argument is won on dated evidence, so RapidEye holds the condition of a unit at move-in and at move-out from the photos themselves, and a finding carries the before photo, the after photo and the dates between them. A resident who says the stain was already there is answered from the earlier inspection rather than from memory.

We inspect with video walkthroughs instead of item photos. Can RapidEye read those?

Yes. Photos attached to DoorLoop items are the common case, not the limit. RapidEye reads whatever documentation your team already produces, including video walkthroughs of a unit and 3D scans, and reports against the standard you care about. Tell us what your team captures and we set it up with you.

Sources

DoorLoop help centre, AI Inspections, user management and work order documentationdoorloop.com

Sources are named at the publisher level and were checked against the publisher's live pages before this page was published.