AI room condition checks for Log my Care
RapidEye reads the homes, zones and rooms you already set up in the Care Office, and the photos your team takes of those spaces, and returns a finding for every bedroom, bathroom and communal area checked.
What Log my Care recordsOverview
Log my Care is a record of the care delivered to a person, and a detailed one; it is not a record of the condition of the room that person lives in. The Carer App collects Daily Logs as the shift runs, the Care Office holds care plans, risk assessments, incidents, handovers and to-dos, and zones group residents and carers by floor or site. A to-do that says check room 12 comes back marked completed, which is a statement about the task rather than about the room. RapidEye reads the structure you built in the Care Office and the photos taken in those spaces, and returns a finding per room: a chipped door frame, a grab rail working loose, a bathroom the deep clean did not reach, a bed table that has gone missing. It reads spaces and equipment, never residents.
How it works with Log my Care
The Care Office already knows the shape of the building, because zones are how Log my Care groups residents and carers by floor and by site. RapidEye borrows that shape and hangs the condition of the place on it. The checks below are the ones homes ask for first; they are examples of what the product does, not the edge of it.
- Bedrooms, on whatever round you already run. Whoever does the room check photographs a fixed set of angles. RapidEye compares them with the last set from that room and reports what changed: a stain spreading on the carpet, skirting knocked away by a hoist, a curtain track pulled from the wall, a wardrobe door off its hinge. The finding names the room, so a maintenance list writes itself.
- Bathrooms and wet rooms. These age fastest and are the hardest to judge from a doorway. Sealant going black, a shower chair with a cracked leg, a grab rail that has started to move, a mat curling at the edge. RapidEye reads for the things a family member notices at the end of a visit.
- Communal areas before a visit or a survey. The lounge, the dining room, the corridors and the entrance are what a relative or an inspector sees first. A photo walk of those spaces comes back with the scuffed door, the dead bulb, the chair with a torn seat, and the trip hazard nobody registered because it has been there for a month.
- Repairs, before and after. Photograph the fault when it is reported and the same spot when the contractor says it is finished. RapidEye puts the two frames together and says whether the second one shows the work done, which is a different question from whether the invoice arrived.
- Equipment in the room. Hoists, profiling beds, pressure mattresses, call points. RapidEye reads visible condition and whether the item is present and where it should be. It reports the state of the equipment, never a clinical judgement about the person using it.
- Empty and refurbished rooms. A room between residents is the one moment the building can be checked properly. RapidEye reads the photos and tells you what needs doing before the room is offered, and holds that set as the standard the room is measured against later.
Every finding carries the zone and room, the spot, what kind of issue it is, how serious, the earlier photo beside the new one, the time, and a suggested next step. It lands in the RapidEye dashboard, and in the registered manager's inbox if you want it there. What happens next in Log my Care, a to-do for maintenance, a note in a handover, is yours to decide. Photos are the common case, not the limit: if your team films a walk-through instead, or you have a 3D scan of a floor, or you want findings scored against an environment checklist of your own, we set that up with you.
How to connect Log my Care to RapidEye
- Your homes and zones, set up in the Care Office. Log my Care lets you group residents and carers into zones representing floors and sites, and set access limits with user roles. That grouping is what a finding is filed against, so a manager over three homes sees three lists, not one pile.
- A source of room photos. Photos in Log my Care live on a care log, which is the person's record rather than the building's. So RapidEye sends a capture link instead: it opens on any phone with nothing to install, and whoever does the check walks a fixed set of angles per room. If your team already photographs the building somewhere else, RapidEye reads those.
- Add RapidEye as a team member. In the Care Office, Team, then Add a Team Member, and invite Rapid Eye as a Manager. The modal has the details. Carers keep using the Carer App exactly as they do now, and nothing about the shift changes.
What Log my Care records, and where the building sits in it
Checked against Log my Care's product pages and help centre, September 2026.
Log my Care is UK care management software with two halves: the Carer App, which carers use on an Android or iOS phone to log as they go, and the Care Office, the web dashboard managers work in. According to Log my Care's help centre and product documentation (logmycare.co.uk), the Care Office gives a management team an overview of tasks, incidents and documentation, holds care plans, risk assessments and goals with read receipts when a carer has seen the latest version, and groups residents and carers into zones such as floors and sites, with user roles setting who can reach what. Multi-site providers get the Insight Hub on the Outstanding plan, switched on per person through team permissions, with tabs for Reports, Compliance and PIR and an incident list filtered by date range, type, status, severity, outcome and home. It is a thorough record. The ledger below is what each part of it was built to answer, and what a photograph of the same room answers instead.
Eight categories of log, written as the shift runs rather than in bulk at the end, with customisable log options, speech-to-text, comments, and photos or videos added for extra detail. Logs can be linked to a resident's goals.
A log's photo is evidence about a person's care. Nothing in that stream is asked what the room itself looked like at the same moment.
Tasks delegated to named carers, with recurring events and signature requirements, tracked in the Care Office as completed, skipped, overdue or pending, and filterable across past, current and future tasks.
Completed is the strongest word a to-do can carry. The photo is what turns it from a claim about the task into a statement about the room.
Over forty templates on the Pro plan with automated risk score calculation, live progress reporting for managers, and updates carers can read in the app as soon as they are made.
An environmental risk is written once and reviewed on a cycle. Whether the hazard is still there this week is a picture, not a document.
Incident and safeguarding management with one or more body maps linked to a case, incident logs added to the handover report automatically, and the Insight Hub listing every incident across the homes you can see.
An incident says what happened. The photos of the space around it are the part that says whether the same thing can happen again.
Any care log can be flagged for handover, carers mark handovers as read at the start of a shift and write a report at the end, and managers see read receipts against assigned carers.
A handover carries what the outgoing shift noticed. A room check carries what nobody noticed, which is the half that accumulates.
Features and behaviours as documented by Log my Care. The lower line of each row is what a photograph of the same space adds.
Does Log my Care hold photos of rooms and communal areas?
On a log, yes; as a record of the premises, no, and it was never meant to. Log my Care's Carer App pages describe carers adding photos or videos to a log for more detail, ideal for documenting things like goal achievements or health changes, with speech-to-text for anyone in a hurry. Those photos are filed against a person, which is exactly right for a care record and exactly wrong for a building: nobody can pull up room 12 and see the last six months of its skirting boards. Log my Care's Care Office pages also make the point that preparing for inspections is a matter of sharing the evidence gathered on the platform, and its Daily Logs page notes that inspectors have praised the clarity of that evidence. The record of care is inspection-ready. The condition of the place the care happens in is the piece nobody has a photo trail for, and that is the piece RapidEye supplies, filed by the same zones and rooms you already use.
Log my Care integration FAQ
Does RapidEye integrate with Log my Care?
Yes. RapidEye reads the structure you have already built in the Care Office, the home, its zones and its rooms, and the photos your team takes of those spaces, then returns a finding per room: damage, a repair that has not held, cleaning that was missed, an item that is gone. Your Daily Logs, care plans, risk assessments, to-dos and handovers are untouched. RapidEye reads the condition of rooms, communal areas and equipment, not residents.
Can you add photos in Log my Care?
Yes, on a log. Log my Care's product pages describe carers adding photos or videos to a log in the Carer App for extra detail, alongside comments and speech-to-text. Those photos are part of the care record for a person. Photos of the building, a bathroom after a repair or a corridor before a visit, are a separate job, and that is where a RapidEye capture link is used instead.
Does Log my Care check the condition of rooms and communal areas?
Log my Care is built around the record of care, and it is thorough at it: Daily Logs across eight categories, care plans, risk assessments with automated scoring, incidents with body maps, handovers with read receipts, and to-dos with a status of completed, skipped, overdue or pending. A to-do can ask someone to check a bedroom, and the Care Office will tell you the to-do was completed. What the bedroom looked like at that moment is not something the record was designed to hold. RapidEye reads the photo and reports what it shows.
Will RapidEye change Daily Logs, care plans or to-dos in Log my Care?
No. RapidEye writes nothing to Log my Care. It does not create a log, edit a care plan, raise an incident, tick a to-do or alter a handover. Log my Care stays the record of care. Findings land in the RapidEye dashboard, and in the registered manager's inbox if you want them there, and what you do next in Log my Care is your decision.
Is RapidEye worth it for a single 30-bed home on Log my Care?
That is a good size for it. In a 30-bed home the registered manager is also the person walking the building, and thirty bedrooms plus bathrooms, corridors, the lounge and the laundry is more than one walk a week can cover honestly. RapidEye reads the photos from every room checked and points at the two or three that need the manager's own eyes, which is roughly what a surveyor does with less warning.
Other care records RapidEye works alongside
Each of these is the system of record for care in a home or a group; RapidEye reads the building around it.
Nourish CareA long-term care platform spanning residential, home care and children's services.
Person Centred SoftwareDigital care planning, eMAR and care intelligence used across residential and nursing homes.
CareDocsCare planning built around registered managers staying inspection-ready.
CoolCareCare home administration, occupancy, time and attendance for UK operators.
PointClickCareAn EHR for senior living connecting care and operations across a portfolio.
All senior living integrations
Sources
- Log my Care product pages and help centre, Carer App, Care Office, Daily Logs, to-dos, handovers, risk assessments, Insight Hub and team access documentationlogmycare.co.uk
- Nourish Care product pages, care platform overviewnourishcare.com
- Person Centred Software product pages, digital care managementpersoncentredsoftware.com
- CareDocs product pages, benefits and features overviewcaredocs.co.uk
- CoolCare product pages, care home management softwarecoolcare.co.uk
- PointClickCare product pages, senior living solutionspointclickcare.com
Sources are named at the publisher level and were checked against the publisher's live pages before this page was published.
