AI turnover inspection for Beds24

Overview

A Beds24 unit status is a word you invented, selected by hand. Under account preferences you type your own list of unit status presets, one per line, with a colour if you want one, and from then on a unit is whatever somebody clicked: your cleaner's name, ToBeAssigned, Action Required, Ready. Beds24 keeps that value on the dashboard and the calendar, feeds it into the cleaning reports, and can set it automatically from an auto action. What it never holds is a picture of the unit. RapidEye supplies that half: it reads the property, the unit and the booking dates from Beds24 and the photos your cleaners take at changeover, then returns one finding per problem, dated to the stay it belongs to.

How it works with Beds24

Beds24 organises the day by unit and by booking, so the checks do too. Each one is a question the unit status cannot answer on its own.

• Departure to arrival, the same day. The last guest's stay sits between the previous changeover photos and today's. A burn on the worktop, a cracked hob lid, a missing bath mat comes back as a finding with both images and the Beds24 dates between them, which is what a claim needs.
• The unit marked Ready. Ready is set by a person, or by an auto action on a schedule. RapidEye reads the end-of-changeover photos and reports what the word is covering: a bed made badly, a shower screen streaked, hair in a drain, a bin not emptied.
• Units with no booking on them. Beds24's Units view tracks status independently of bookings, which is where an empty week lives. Dust, dead bulbs, a heater someone borrowed for another unit; RapidEye says what is different from the last time anyone was in there.
• The stock a guest never mentions. The second set of towels, the coffee, the remote, the hairdryer. RapidEye learns what a stocked version of your unit looks like and says when this one is not it.
• Outside the walls. The bit nobody photographs at the end of a long day: the terrace, the bins, the hot tub cover, the pool gate. If your cleaners capture it, RapidEye reads it.

A finding names the property and unit, the spot, the kind of problem, how serious it looks, the two photos that show it, and a suggested next step. Findings arrive in the RapidEye dashboard, with Slack or email delivery if your team prefers to work there. Whether the unit status goes back to Action Required in Beds24 is your call. Photos are the easiest way in, not the limit: video walkthroughs, 3D scans and an inspection format of your own are all things we read, so if that is how your team documents a changeover, tell us on the call and we set it up that way.

How to connect Beds24 to RapidEye

1. A Beds24 account with your units set up. A Beds24 account with the properties, rooms and units you clean, and the unit status presets you already use under account preferences. Whatever you have called your statuses stays as it is.
2. Changeover photos from your cleaners. Beds24 documents no photo field on a unit, a status or a booking, so photos come from wherever your team takes them today. If they use a task app, RapidEye reads those images. If they do not, RapidEye supplies a capture link that opens in any phone browser: a fixed set of angles per room, lights on, taken at the end of the changeover.
3. A Beds24 sub account for RapidEye. Create a sub account for RapidEye from account management and give it a read-only cleaning role. The modal has the details.

How housekeeping actually works in Beds24

Checked against the Beds24 wiki and product pages, September 2026.

Beds24 is a cloud channel manager, PMS and booking engine used by vacation rental operators, small hotels, B and Bs, hostels and agencies, with connections to Airbnb, Booking.com, Vrbo, Expedia and more than sixty other channels. Housekeeping is not a separate module in it. According to the Beds24 wiki documentation (beds24.com), cleaning is run through one field, the unit status, plus the reports and automations built around it. The statuses are yours to invent: you enter them under settings, account, preferences, one value per line with an optional colour, and the wiki's own worked example uses a mix of cleaner names and states.

Beds24's documented example of unit status presets. Each one is free text, entered by you and selected by a person or an auto action.

From there the value does real work. The Housekeeping component on the dashboard has two views, Units, where a unit's status is unrelated to bookings, and Bookings, where it is tied to them; changes made there show up in the calendar, and only the account that owns a property can set them. A note can be added to a unit alongside the status. A custom report filtered on the unit status value becomes a cleaner's worklist, and cloning that report to each cleaner's own sub account puts their units on their own dashboard. Routines email reports out on a schedule. Auto actions, which fire relative to the booking, the check-in or the check-out, can set the status without anyone touching it, though the wiki notes they run in batches rather than in real time.

Who can see what, and what they can see

Beds24 handles cleaners as sub accounts with a role, and the roles are precise about which reports they open. It is worth reading them next to each other, because the cleaning roles are read-only by design: a cleaner can see the work and change the unit status, and nothing in that list lets anyone show you the unit.

Role definitions and report access as documented by Beds24. Reports listed are the standard reports each role can open.

Does Beds24 hold photos of a clean?

Not that its documentation describes. The wiki's housekeeping article covers dashboard components, calendar statuses, notes, the custom report worklist, cloning accounts and auto actions, and never mentions an image. The cleaning reports it names, Cleaning, Cleaning Brief, Daily Activity, Daily Unit Activity, are lists of units and bookings. The unit status is a word. The note is text. And Beds24's marketplace carries a whole category of third-party task and housekeeping apps, which is the honest tell: photos of your units exist, but they exist somewhere else, in a cleaner's camera roll or a task app, and nobody reads them either way.

Beds24 integration FAQ