AI inspections for Autoflow

Overview

An Autoflow DVI is a record of what a technician chose to report, and a very good one; it is not a record of what the camera saw. A finished sheet carries a status per line, notes, markups and video, and it goes out to the customer as a branded Report Overview. What no sheet carries is a second pair of eyes on the pictures themselves, especially on the lines nobody set a status on. RapidEye reads every photo and video attached to a DVI or a QC sheet, along with the vehicle, the visit and the date, and returns a finding for each thing the images show: a fresh scuff on a rocker panel, a fluid trail under the pan, a wheel that is not the wheel that was on this car in March. Autoflow keeps the ticket. RapidEye tells you what is in the pictures on it.

How it works with Autoflow

Autoflow gives a vehicle three worksheets in one visit, and photos land on all three. The checks follow that shape rather than inventing a new one, so nobody in the shop has to learn a second process.

• The vehicle profile. Autoflow encourages a set of profile photos and suggests all four corners, the VIN sticker and the tire placard, and that record populates with each visit. RapidEye treats it as the baseline for the car: a dent on the passenger door that is in today's corner shot and not in February's comes back as a finding, with both photos and the two visit dates.
• Inspection lines with a status. A red line means urgent, a yellow line means it can wait, and the picture is the evidence the advisor sells from. RapidEye reads that picture and says whether it supports the line: a brake photo where the pad is not in frame, a leak photo where the leak is off the edge, a caption that says one thing and shows another.
• Inspection lines with no status. A line left blank never appears in the customer report at all, which is correct behaviour for something not inspected. It also means a rushed sheet and a thorough sheet look the same downstream. RapidEye reads whatever photos are on that sheet regardless, and a finding on a component nobody graded is often the most useful thing that comes back.
• The concern lines. A customer's stated concern can carry its own images. RapidEye reads them next to the rest of the sheet, so "pulls to the right" and a photo of the inside edge of one front tire end up in the same finding.
• The QC sheet before delivery. Autoflow's QC step exists to catch what the repair itself left behind. RapidEye reads the QC photos against the intake photos from the same visit: a scuffed wheel that was clean at intake, a trim clip left out, a shop rag still under the hood.
• Videos and other formats. Autoflow supports video on the DVI, and RapidEye reads video the same way it reads stills. If your shop documents in a way that is not on this list, a walkaround clip at drop-off, a 3D scan of a body panel, an inspection format you built yourself, that is a setup conversation and not a limit.

Every finding names the vehicle and the visit, the spot on the car, the type of problem, how serious it is, the earlier photo next to the current one, and a suggested next step. It lands in the RapidEye dashboard and, if you want it there, a Slack channel or an inbox the service desk already watches. Nothing moves in Autoflow unless a person moves it.

How to connect Autoflow to RapidEye

1. An Autoflow account with the sheets your shop actually runs. Your administrator may have renamed green, yellow and red to your own words and built your own DVI notes and recommendations; RapidEye reports against your names, not the defaults.
2. The photos you already take. Autoflow photos go from the camera button straight to the sheet in the cloud, or up from the device gallery when the tech was out of wifi range in the lot. RapidEye reads that set. If a lane in your shop does not run a DVI at all, a RapidEye capture link opens on any phone with no app to install, with a fixed set of angles.
3. A user for us. Add Rapid Eye as a service advisor from the Admin menu; the modal has the two fields. Technicians keep working the same sheet on the same tablet and never see us.

The three worksheets on an Autoflow visit

Checked against Autoflow's help centre, September 2026.

Autoflow is a shop CRM and workflow platform that sits alongside your shop management system rather than replacing it, and a vehicle in the shop today has three worksheets open on it. According to Autoflow's help centre documentation (autoflow.com), the vehicle detail header is unified across all three, so data entered on one updates the others, and any of them can be opened from the workflow without changing the vehicle's status.

Autoflow's own QC guidance is unusually honest about why the step exists: it tells the person running it to be honest, says it is good to catch things, and tells them to leave an item marked red even after it has been addressed, so the record of what was wrong survives the fix. Submitting a QC sheet is internal only, and Autoflow notes most shops keep QC to themselves rather than sharing it with the customer. That makes the QC photo set the most candid image library in the building and the one nobody has time to re-read.

What a status on a DVI line means, and what a blank one means

A technician taps one of three states per line. Autoflow's defaults are below; an administrator can rename them to whatever your shop calls them, and the tire inspection shows the same three as a check mark, an exclamation mark and an X.

The fourth chip is the interesting one. Autoflow's documentation is explicit that a line left blank does not appear in the client report, which is the right call: a customer should not read a grade nobody gave. The consequence inside the shop is that a blank line and a good line are indistinguishable once the sheet is sent, and the only place the difference survives is the photographs. Autoflow also repopulates previous notes on a line when an item flagged for future or urgent attention was not marked authorised last time, so the sheet already carries some memory across visits. Photos are the part of that memory nobody re-reads.

Do the photos on an Autoflow DVI get looked at twice?

Once, by design, and Autoflow is clear about the path. A photo taken from the camera button is not stored on the device; it uploads directly to the sheet in the cloud, and Autoflow notes the advisor can watch the DVI fill in as the technician works. Once the technician signs off, the DVI button turns orange, the advisor's send buttons unlock, and the sheet goes out by text or email to a Report Overview the customer opens with no password; the buttons turn green so nobody wonders whether it went. Autoflow keeps all of it: inspections, work orders and QC sheets are catalogued by visit date under the vehicle in the client profile, and an advisor can resend a DVI from there. So the archive is complete and the review is a single human pass at the moment the sheet is finished. RapidEye is the second pass, on all of it, including the visits that closed months ago.

Autoflow integration FAQ