AI turnover inspection for Tokeet

Overview

A finished job in Checklist proves a service provider worked through your list; it does not prove what the property looked like when they left. Tokeet hands property care to outside providers: an assignment rule sends the job out, the provider accepts it on their own phone, works a visual checklist room by room, and can attach an image and a comment to each task before pressing Finish. Those images pile up against tasks, and the only thing that ever pulls one out is somebody going back to look. RapidEye reads all of them, together with the property, the job date and the assignee, and returns one finding per problem: new damage, cleaning that was missed, an item that is gone, with the before and after frames next to each other.

How it works with Tokeet

Checklist gives a job five tabs, and three of them hold something a camera produced. RapidEye follows the same shape rather than asking you to invent a new one.

• The Checklist tab, task by task. Tasks are laid out by room, and the provider can add an image and a comment to each one. RapidEye reads the image against the task it belongs to, so a task marked complete under "Living room: wipe down surfaces" is judged on the surfaces in that frame. Picture a job that comes back with one finding: a ring on the coffee table that is not in the last photo of the same table, both frames side by side, dated to the job.
• The reference image you set on the task. When you build a checklist you can upload an image for each task showing how things should look when it is done. That is a standard, written by you, and RapidEye reads the provider's photo against it. The towel fold, the remote on the console, the chairs squared to the table.
• Rooms with no photo. A checklist can name eight rooms and come back with images from five. RapidEye reports the gap, because a missing frame is the quietest way a skipped room stays hidden.
• The Incident Report tab. When a provider does raise an incident with a photo, RapidEye reads it alongside everything else and tells you whether the damage is new since the last job on that property or has been in frame for weeks.
• Optional tasks. Checklist lets you mark a task as not mandatory, and those are the ones that quietly stop happening. The photo says whether the optional thing was done at all.

A finding names the property, the room, the spot, what kind of problem it is, how serious, the before and after photos and a suggested next step. Every finding is in the RapidEye dashboard; Slack and email are optional destinations on top. What happens next in Checklist, a follow-up job, a note to the provider, a deduction on the invoice, is yours to decide. If your team documents turnovers some other way, walkthrough video or a 3D scan instead of stills, or you want findings scored against a standard of your own, that is a setup conversation, not a limit.

How to connect Tokeet to RapidEye

1. A Tokeet account with your rentals in Checklist. The properties you want covered added on the Properties screen, with jobs running against them, whether they come from an assignment rule or you create them by hand.
2. Task images from your service providers. Checklist lets a provider add images and comments to each task in the staff app, and RapidEye reads those. If your providers attach nothing today, RapidEye sends a capture link instead: it opens in any phone browser, nothing to install, a fixed set of angles per room, taken before they press Finish.
3. Add RapidEye as a user. Users are added from the Users screen on your Checklist account, and only an Administrator can add them. The connect box has the name and email to use.

What a Checklist job records, and what it leaves out

Checked against the Checklist help centre and Tokeet's product pages, September 2026.

Tokeet sells Checklist as the way to hand property care to outside service providers rather than staff you employ, and its documentation is written for two audiences at once: the client who owns the properties and the provider who does the work. According to the Checklist help centre documentation (usechecklist.com), a job is created by an assignment rule or by hand, offered to providers, accepted, started, worked task by task and finished. Here is that hand-off with what the system is actually holding at each point.

1. Assignment ruleThe job goes out to providersTwo strategies. Priority List sends the request down an ordered list, moving to the next provider when the one above declines or lets the invitation expire. First Come First Serve sends it to everyone at once and the first to accept lands it. If nobody accepts, the job becomes Unassigned, you get an email, and it appears in the Problem Tasks table on your dashboard.
2. Checklist you wroteThe visual checklistTasks grouped by room, each with a description, an optional flag, and a reference image you upload showing how the finished task should look. A checklist can be tied to specific properties or left open to any of them.RapidEye reads the provider's photo against your reference image.
3. Service provider appAccepted, then startedOnly an accepted job can be started, and the provider can start it from the dashboard, the jobs list or the job itself. Checklist tells them to read the property instructions first, since those come from you.
4. Service provider appTasks marked complete, with imagesThe provider ticks each task and may add an image confirming it was done, plus a comment explaining what was done. The client sees the ticks arriving live on the Logs tab.These photos are the ones RapidEye reads, all of them, on every job.
5. Service provider appIncident report, if they file oneA separate report for anything unusual, with an optional image, available to the client the moment it is submitted. Checklist notes it can be filed before, during or after the job.
6. Both accountsFinish, and a question about the propertyOn pressing Finish the provider is asked whether the rental is ready for guests. Their answer sets Property Status, which shows as a green or pink dot beside the property in the list and on the calendar, and as a tally on the dashboard.

Read down that rail and the pattern is plain: Checklist is scrupulous about who was asked, who accepted, who ticked what and when. Every field it captures is a record of activity. The two rows marked in blue are the only ones where the property itself appears, and nothing in the product opens them.

Who checks the photos a service provider uploads?

Nobody, unless you do. The help centre is consistent on what those images are for: an image added to a task is described as confirmation that the task was completed, and an image on an incident report is there to record the details of an unusual occurrence. They are evidence filed for later, not evidence anyone is scheduled to review. The dashboard's Problem Jobs table is the closest thing to a quality alarm, and by Checklist's own definition it catches jobs that were not accepted, were started or finished late, were declined, or had an incident reported. Every one of those is a fact about the job. None is a fact about the property.

So the guest-ready decision on a Tokeet property is made by the person who was paid to make it ready, at the end of a long day, on their own phone. That is not a criticism of your providers; it is how nearly every turnover in this industry works. It is also the exact gap RapidEye fills: the photos are already in the job, and reading them is the only step nobody has time for.

Tokeet integration FAQ