AI inspections for RentRedi

Overview

RentRedi collects more visual evidence per unit than most landlord software, and asks nothing of it. A tenant files a repair from their phone with a description, a category, notes and a video, you add internal notes, a priority and a cost, and a status change pushes a notification back to them. Then the job closes and the clip sits there. RapidEye reads your properties and units from RentRedi along with the images on those requests and the ones your team takes between tenancies, and returns a finding that names what changed in the unit, where, and between which two dates.

How it works with RentRedi

Images reach a RentRedi account at four moments, and each answers a different question about the unit. RapidEye reads all four against one baseline per room.

• The request comes in. A tenant taps Repair, picks a category, writes what is wrong and uploads a video. RapidEye reads it the day it lands: is the described problem what the clip shows, and what else in that room deserves its own request before it becomes expensive.
• The job gets worked. Your teammate or contractor updates the status, and the tenant gets a push notification. RapidEye compares the images from before and after the work and returns a finding when the repair does not match the request, or when the area around it was left worse than it was found.
• A tenant leaves. Move-out images against move-in images for the same rooms. Each difference is its own finding, dated, with both frames, ready to sit behind a deduction rather than an argument.
• The unit turns. Paint, clean, make ready. RapidEye reads the turn images and says what is still outstanding before the next lease starts, including the small absences nobody writes down: a missing smoke detector cover, a blind that never got rehung.

A finding carries the unit, the room, the spot, the type of problem, a severity, the earlier image beside the newer one, both dates, and a suggested next step. It lands in the RapidEye dashboard and wherever else you want it. You decide what happens next inside RentRedi. If your documentation looks different from the four cases above, longer walkthrough video, 3D scans, a condition form your team already fills in, that is a setup conversation and not a limit: RapidEye reads whatever a team produces and reports against the standard you hold units to.

How to connect RentRedi to RapidEye

1. Your properties and units in RentRedi. Findings attach to a unit, so units carrying their real names and addresses are what makes a finding actionable rather than a photo in a pile.
2. The images you already have. Maintenance request video and photos, plus your move-in and move-out shots. Where a unit's coverage is thin, RapidEye sends a capture link that opens on any phone, no app to install, a fixed set of angles per room.
3. Add RapidEye as a team member. RentRedi's help centre documents inviting team members from your name in the upper-right corner of the dashboard, with a role and per-module access you choose. The Connect RentRedi panel has the details to enter.

What a RentRedi maintenance request holds

Checked against RentRedi's help centre and product pages, September 2026.

RentRedi is a mobile-first platform for landlords and small management companies, and maintenance is one of its four pillars alongside listings, rent collection and screening. According to RentRedi's help centre documentation (rentredi.com), a tenant submitting a request taps Repair, adds a description, chooses a category, fills in notes, and uploads photo or video evidence before sending. On the landlord side the same request carries internal notes, a priority, an assignment and the labour and material costs, none of which the tenant sees.

The categories are fixed, and that is the point

RentRedi's documentation is explicit that its maintenance categories are a standard set which cannot be renamed, customised or extended, because the category is only meant to say what kind of issue this is at a glance. The detail is supposed to live in the description, the video, the notes and the status.

Eight buckets for everything that can go wrong in a home. A scratched floor, a hole in drywall and a torn screen all arrive as Property, which is exactly why the visual record next to the category is the part worth reading.

What the request carries, and what it does not say

None of that is a shortcoming of a maintenance module. A maintenance module exists to get repairs done, and RentRedi's does that with less friction than most: video intake from the tenant's own phone, free teammate accounts, and a partner network for landlords who would rather outsource coordination entirely. The reading of the images is simply work that no ticketing system, in any category of software, is set up to do.

Does RentRedi have an inspection feature?

Not as a module, and its help centre is straight about that: the article titled Rental Inspection Checklist offers an example list to download and print, and RentRedi's landlord blog covers move-in documentation, pre-move-out inspections and photographing condition at length. What lives inside the product is the maintenance request, unit and property photos, unit documents, and notes on a property, unit or tenant. So on RentRedi an inspection is a walk somebody does with a printed sheet, and the photographic half of it ends up in the maintenance module, in unit documents, or in a camera roll. RapidEye takes that half seriously: it reads the images, keeps a baseline for every room in every unit, and returns findings that are dated, attached to the unit, and specific enough to act on.

RentRedi integration FAQ