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RentPost
RentPost integrationLong-term residentialProperty management system

AI inspections for RentPost

Read the photos already sitting on your RentPost work orders, plus whatever your team shoots at move in and move out, and get back a dated finding per unit.

What a RentPost work order holds

Overview

A RentPost work order is a record of a repair, not a record of a unit. It carries the tenant's description, the custom questions you require, the pipeline stage, the thread between manager, maintenance staff and vendor, the expense, and the photos everyone attached along the way. Those photos are the truest thing you own about the condition of that unit on that date, and once the work order closes nobody opens them again. RapidEye reads the unit list from RentPost and every photo your team attaches, and returns a finding that says what changed, where, and between which two dates.

Every photo, not the recent onesPhotos from closed work orders count too. The repair from eighteen months ago is the baseline for the unit today.
Move out matched to move inThe same wall, the same appliance, two dates, one finding. Deposit conversations get shorter when the evidence is already assembled.
RentPost stays the ledgerNo pipeline stage, payable, lease or unit record is touched. RapidEye reads and reports back.

How it works with RentPost

Photos reach a RentPost account through a handful of doors, and each one answers a different question about the unit. RapidEye reads all of them against the same baseline.

  • The tenant's submission. A resident files a request with a photo of the thing that is wrong. RapidEye reads that photo the day it lands and tells you whether the problem shown is the problem described, and whether anything else in frame needs a second work order.
  • The completion photo. A vendor or your maintenance person photographs the finished job and updates the stage. RapidEye compares it with the intake photo and returns a finding when the repair does not match the request, when the surrounding area was left worse, or when nothing visibly changed.
  • The move-out walk. Photos taken as a tenant leaves, lined up against the same rooms at move in. Each difference comes back as its own finding with both frames and the dates, which is the shape a deposit deduction has to be in.
  • The turn. Between tenancies, the unit gets painted, cleaned and made ready. RapidEye reads the photos from that work and says what is still outstanding before you hand over keys.
  • Files on the unit. RentPost lets you attach pictures and other files to a unit record. Anything filed there is context RapidEye can use as a baseline for that room.

A finding names the unit, the room, the spot, what kind of problem it is, how serious it looks, the two photos that prove it, and a suggested next step. It lands in the RapidEye dashboard and, if you want, an inbox or a Slack channel. You decide whether it becomes a new work order in RentPost, a charge against a deposit, or nothing. If your team documents in a way this page does not name, video walkthroughs, 3D scans, a condition form of your own, that is a setup conversation rather than a limit: RapidEye reads whatever documentation exists and reports against whatever standard you hold units to.

How to connect RentPost to RapidEye

  1. Your units, in RentPost. Units carry the address, the bedroom and bathroom counts, the owner and the group they belong to. That is what a finding attaches to, so a unit that is not in RentPost gets its findings by address instead.
  2. The photos you already take. Work order attachments, move-in and move-out photos, files on the unit. For a unit where the photos are thin, RapidEye sends a capture link that opens on any phone, no app to install, a fixed set of angles per room.
  3. Add RapidEye as a manager. RentPost's help centre documents adding colleagues as managers from the Company page under your Account dropdown. The Connect RentPost panel has the name and email to enter.

What a RentPost work order actually holds

Checked against RentPost's product pages and help centre, September 2026.

RentPost has been building for property managers and landlords since 2009, with trust accounting at the core and work orders as their own module. According to RentPost's help centre and product documentation (rentpost.com), a work order is not a single field but a small assembly, and each part of it carries a different kind of evidence about the unit.

Custom questions and required fieldsYou choose what a submitter must answer before a request can be filed. RentPost's own example is a best contact number or an availability schedule, so the vendor does not have to chase the tenant.
In the photosWhatever you make required is what you get. A photo field that is optional produces a record with gaps in it that nobody notices until a dispute.
Your pipelineYou pick the default stage a new work order enters and every stage after it, until the job is complete, so the pipeline matches how your company actually runs repairs.
In the photosA stage tells you where the job is. It cannot tell you whether the work behind it was done well, which is the judgment the photo makes possible.
AssignmentWork orders go to maintenance personnel or to outside vendors. RentPost gives an assigned vendor the details of the work order and lets them update the stage, comment and add photos.
In the photosThe person closing the job is often the person who did it. That is the incentive gap a second set of eyes on the photos closes.
The threadEvery work order becomes a conversation between tenant, manager, maintenance and vendor, with control over what is visible to whom, including internal-only notes.
In the photosThe thread holds what people said. The attachments hold what was true, which is why the findings cite photos and dates rather than comments.
Attachments and expensesUnlimited documents and photos ride along with the work order, and the cost of the work can be tracked against it. Invited owners can see those expenses in their own account.
In the photosAn owner reading a bill has a photo of the work behind it. Findings make that pairing hold up without anybody assembling it by hand.

Who can see the photos on a work order

RentPost documents six account types, and each sees a different slice of the same job. That is worth knowing before you decide where condition evidence should live.

TenantsSubmit requests with photos and follow their own.
ManagersEverything, plus tasks for each other.
MaintenanceWork orders, photos, expenses, basic unit and tenant details.
VendorsOnly the work orders assigned to them, with attached photos.
OwnersTheir properties, statements and the expenses behind them.

Applicants are the sixth type and see only their own application. RapidEye sits with the managers: it reads what the account holds and reports to whoever you route findings to.

Does RentPost have a property inspection feature?

Not as a named feature, and that is a fair reflection of what RentPost set out to be: accounting, leasing and maintenance for lean operators. Its help centre knowledge base runs to roughly thirty articles covering units and tenants, work orders, screening, payables, receivables and bank accounts, and a search for inspection there returns nothing from the knowledge base; the one hit is a community post asking for property inspections to be tracked. RentPost's own resources library, meanwhile, publishes guidance on move-out inspections and the difference between a rental inspection and a home inspection, which is the same split most managers live with: the advice is written down, the walkthrough happens, and the evidence ends up as photos on a phone, a printed form in a drawer, or attachments on a work order. RapidEye reads that last pile, which is the only one that is already digital, dated and tied to a unit, and turns it into a condition record you can search.

RentPost integration FAQ

Does RapidEye integrate with RentPost?

Yes. RapidEye reads your RentPost unit list and the photos attached to your work orders, then returns a finding for each one: damage, an unfinished repair, a missed clean, a condition change since the last time that room was photographed. Your work orders, pipeline stages, ledgers and payables in RentPost stay exactly as they are.

Does RentPost have a property inspection feature?

RentPost is built around trust accounting, leasing and work orders, and its help centre documents those. The knowledge base returns no results for inspection, and a request to track property inspections sits in the RentPost community forum. Condition on RentPost lives in the photos on work orders, in the files attached to a unit, and on whatever paper form the manager walks with. RapidEye reads the photos and gives that record structure.

Can RapidEye compare a move-in photo to a move-out photo for the same unit?

Yes, and that is the case it was built for. RapidEye keeps a baseline per room per unit and lines up the newest photos against it, so a burn on a countertop or a hole behind a door comes back as one finding with the earlier photo, the later photo, and the dates between them. That is the evidence a deposit deduction has to survive.

Do my vendors have to change anything?

No. A vendor assigned a work order in RentPost keeps adding comments and photos there the way they do now, and RapidEye reads what lands. If you want fuller coverage of a unit than a repair photo gives, RapidEye can send a capture link that opens on any phone with no app to install.

Will RapidEye write anything back into RentPost?

No. RentPost stays the system of record for units, leases, work orders and every accounting entry. RapidEye reads and reports; you decide whether a finding becomes a new work order, a charge, or nothing at all.

We run 90 units on RentPost. Is that too small?

No. At 90 units nobody is walking every turn, and the photos you already have are the only record of what a unit looked like on a given day. RapidEye reads all of them instead of the handful somebody remembers to open.

Other residential platforms RapidEye reads

Systems where maintenance and unit condition share a screen with the ledger, the way they do in RentPost.

Rentec DirectWork order and turn photos read against the unit's own history Rent ManagerInspections, service issues and make-ready photos, all read DoorLoopMaintenance photos from the mobile app, checked unit by unit HemlanePhotos from coordinated repairs read before the job closes InnagoTenant-submitted request photos turned into dated findings All long-term residential integrations

Sources

  • RentPost product pages, support help centre and resources library: work order management, account types, units and manager setuprentpost.com

Sources are named at the publisher level and were checked against the publisher's live pages before this page was published.