Read every CheckOUT and CheckIN photo taken in the RENTALL mobile app, and get back the damage that the walkaround at the curb did not write down.
How RENTALL records damageRENTALL records the damage your counter staff report, not the damage on the vehicle. The system holds the reservation, the rate, the agreement and a damage history per unit, and the mobile app lets staff photograph condition at CheckOUT and CheckIN in the same few clicks that close the contract. What ends up in the damage record is whatever the person holding the phone noticed while a customer waited. RapidEye reads the vehicle, the contract dates and those same photos, and returns a finding for each new dent, scratch, interior mess or missing item, matched to the contract it appeared under.
A rental in RENTALL is a contract with two ends, and almost everything worth catching sits in the difference between them. The checks follow that shape.
Each finding names the unit, where on it, the type of problem, how serious it is, the pair of photos it came from, and a suggested next step. It lands in the RapidEye dashboard, and in a Slack channel or an inbox per branch if you want one. Nothing in RENTALL changes: your counter decides whether a finding becomes a charge, a repair or nothing at all. And if your fleet documents itself differently, with video walkarounds, a 360 lap, or an inspection format of your own, that is something we set up with you rather than a limit of the product.
Checked against RENTALL's product documentation, September 2026.
RENTALL is a cloud rental management platform used by operators in more than 70 countries, and it runs far more than cars: its own solution pages cover motorcycles and scooters, coaches and buses, RVs, boats, planes, electric vehicles, buggies, construction machinery, car sharing and dealership loaners. According to RENTALL's product documentation (rentallsoftware.com), the auto rental system pairs single-screen checkout and check-in with vehicle damage management that keeps track of dents, scratches, accidents and repairs, alongside automatic service and maintenance alerts. Condition, though, does not enter through one door. It arrives through several, each with its own habits.
RENTALL describes it as snapping a picture of vehicle condition before and after the rental, on the same screen where staff create the agreement and take a signature.
What reading it adds: the panels nobody snapped, because the app photographs what the person aims it at.The app is built to document damages during CheckOUT and CheckIN, record a 360 view, store it in the cloud and get the customer to acknowledge it on the spot.
What reading it adds: a second opinion on the same lap, taken without a customer standing there.An optional module in RENTALL's add-on list, alongside damage video recording, for operators who want condition capture beyond the base app.
What reading it adds: more frames to compare, which makes the before-and-after pair stronger rather than longer.RENTALL lists a consumer app for easy check-ins and check-outs and damage reporting by your customers themselves.
What reading it adds: the customer's own photos read to the same standard as your staff's, which is exactly where self-reporting needs a check.All four end in the same place: an image attached to a unit and a contract, and a damage record that reflects a judgement made in a hurry. RENTALL is doing its job when it stores that faithfully. The judgement is the part no software was ever asked to make.
It stores and shows them, which is the right job for a system of record. RENTALL's product pages describe real-time updates of contracts, damage and maintenance, a damage history per vehicle, and capture surfaces in the mobile app, the add-on modules and the consumer app. None of them describes anything reading an image and deciding whether the vehicle in it matches the vehicle in the last one. That comparison is what RapidEye adds, and because it runs off the contract, the finding arrives already attached to the rental it belongs to.
A worked example, not a promise: a compact returns on a Friday evening, the CheckIN photos go up as the customer walks to the terminal, and the counter marks no new damage. Reading the pair against the CheckOUT set surfaces a scraped nearside sill that is only visible in one frame. The unit goes to the body shop instead of straight back out, and the claim has a dated photo either side of the contract.
Yes. RapidEye reads the vehicle, the contract dates and the CheckOUT and CheckIN photos taken in the RENTALL mobile app, then returns a finding for each new dent, scratch, interior mess or missing item, with the earlier photo and the later one side by side. The contract, the damage record and the rate in RENTALL are not changed.
Yes. RENTALL describes vehicle damage management that keeps track of dents, scratches, accidents and repairs, and its mobile app has a Snap a Dent feature for photographing vehicle condition before and after a rental. What RENTALL records is what the person at the curb chose to record. RapidEye reads the same photos again and reports what the walkaround did not.
That is the core of it. RENTALL holds the contract, so RapidEye knows which CheckOUT photos belong in front of which CheckIN photos. A finding names the panel, the type of damage and how bad it is, and shows the pair of photos with the contract that sits between them.
No. RENTALL stays in charge of the reservation, the rate, the agreement and the damage record. RapidEye reads and reports, and your counter staff decide whether a finding becomes a charge, a repair order or nothing at all.
Yes. RENTALL runs car, motorcycle, bus, RV, boat, plane and construction machinery fleets, and RapidEye reads photos of whatever the unit is. What changes per fleet is the standard being checked, which is something we set with you: hull and fenders on a boat, awnings and holding tanks on an RV, interiors on a shuttle bus.
Yes. RapidEye reads video walkarounds as well as stills, and gets more out of them because a slow lap around the vehicle covers panels a fixed set of angles misses. If your team already records video at the counter, tell us and we read that instead.
Platforms that run the same counter: a fleet list, a contract, and a walkaround at either end of it.
HQ RentalVehicle photos uploaded from the HQ Mobile App, read against the agreement
TSDThe walkaround pictures taken in the app, checked panel by panel
Rent CentricCondition read across rental, car share and subscription fleets
Bluebird RentWorksReturn photos read before the unit goes back on the line
Record360Before-and-after inspection media read for what the form did not flag
All vehicle integrations
Sources are named at the publisher level and were checked against the publisher's live pages before this page was published.
Integration setup
We take it from there and email you when your first findings are ready.
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