AI photo review for Property Meld

Overview

A meld is a coordination record: who asked, who was assigned, who accepted, when they showed up and when they said it was done. It carries a unit or an entire property, a work type, a category, a location like Kitchen or Bathroom, a priority, a status, a permanent activity log, and a Files area that residents, vendors, technicians and coordinators all upload into. Property Meld moves that work faster than anything else in the stack. What it does not do is look at the pictures. RapidEye reads the files on each meld against every earlier photo set of the same unit, and returns one finding per problem, with the dates on both sides, so a completed meld tells you the condition of the room and not just the state of the task.

How it works with Property Meld

Property Meld already sorts work by what kind of work it is. The work type on a meld tells RapidEye what the photos on it are evidence of, and the finding that comes back is written for that job.

Property Meld's own work types. On resident-submitted melds the work type auto-populates as Repair.

• Repair melds. A resident submits a photo of the failing thing, and it is a photo of the room around it as well. RapidEye reads a leaking sink shot for the swollen cabinet base under it and the mould line behind the pedestal, which are two more findings on a meld that was about a tap.
• Inspection melds. Property Meld's own description of this work type covers move-in and move-out evaluations. Those two visits are where deposits are won and lost, so RapidEye scores the move-out set against the move-in set on the same unit and itemises what changed, one photo pair per line.
• Turn melds. Painting, carpet, everything between residents. RapidEye returns what is not ready before the new tenancy starts: the patch that was never painted, the bulb out in the hall, the appliance that left with the last resident.
• Preventive maintenance and safety melds. A recurring meld puts someone in the property on a schedule. RapidEye treats each visit's photos as a dated survey of that unit, so a hairline crack widening across three visits is something you see the third time rather than the year after.
• Environmental melds. Mould remediation is one of Property Meld's own examples for this work type, and it is exactly the kind of finding that has to be shown, not described, when an owner or an insurer asks what was there.

Each finding names the property, the unit and the room, the kind of problem, how serious it is, the photos on both sides with the dates between them, and a suggested next step. It arrives in the RapidEye dashboard, and in an inbox or a Slack channel if you want it there. What you do with it in Property Meld is yours: raise a new meld with the right work type, attach the finding to the one that is open, put it in front of the owner. Photos are the usual input rather than the only one. Teams that film walkthroughs, hold 3D scans of their units, or want findings scored against a condition form of their own, get that set up with us.

How to connect Property Meld to RapidEye

1. A Property Meld account and the property groups you want covered. Every meld is created against a unit or an entire property, and users in Property Meld carry the property groups they can see, so those are the two things worth settling first.
2. Somewhere for the photos to come from. If residents, vendors and technicians already upload to the Files area on your melds, RapidEye reads those. If your melds are mostly text, RapidEye sends a capture link that opens on any phone with no app to install, walks the person through a fixed set of angles per room, and files the set against the same unit.
3. An invite. Add RapidEye as a user in Property Meld. The Connect button has the exact path and the details to paste.

What a meld holds, and who can see it

Checked against Property Meld's help centre, September 2026.

Property Meld is a maintenance coordination platform for single-family, multifamily, HOA and student housing operators, and everything in it hangs off one object. According to Property Meld's help centre documentation (propertymeld.com), you create a meld from the Melds tab, the dashboard, Insights, Workflows, the calendar, Projects or Finances, and the form asks for a location type of Unit or Property, the unit or entire property itself, a brief description, a priority of Low, Medium or High, a location within the unit such as Kitchen or Bathroom, a category such as Appliances, Electrical or Heating/AC, and then a set of decisions about people: whether the owner sees it, whether the resident is notified at all, whether the resident needs to be present, whether there are animals in the unit. Optional fields add a due date, tags, a recurrence, and an assignment to a vendor or to internal maintenance.

From there the meld travels through a long list of documented statuses, and reading them in order tells you what the product is really tracking: Pending Assignment, Pending Vendor Acceptance, More Availability Requested, Pending Resident Availability, In Progress, Completed, Vendor Could Not Complete, Maintenance Could Not Complete, Pending Estimates. Every one is a fact about coordination. Not one is a fact about the property. The Activity tab keeps a permanent log of those events by category, including Status, Files, Work Logs, Messages, Estimates and Resident Rating, with who changed what and when, and technicians add their own check-in and check-out entries to the work log while they are on site.

The Files area is the only place condition lives

Files sit under the Details tab on a meld, and Property Meld's documentation is careful about who may put what there and who may see it. That care is the right instinct for a platform that shows the same record to a resident, a vendor and an owner, and it also means the photo evidence in your account is split into buckets that nobody ever looks at end to end.

Upload and sharing rules as documented by Property Meld. The right-hand column is RapidEye's side.

Does Property Meld tell you whether the work was actually done?

It tells you who said so. Completed is defined in Property Meld's own status list as the meld having been successfully completed by the vendor or maintenance user, which is a report from the person being paid for the job, and Vendor Could Not Complete exists precisely because the platform is recording claims about work rather than observations about property. The parts around it are similarly honest about what they measure: the work log totals time on site, the resident rating captures how the visit felt, the activity log proves the sequence happened. None of it is a look at the room. Property Meld collects the one thing that could settle it, the file on the meld, from four different kinds of user, and then leaves it sitting in a tab. RapidEye is the part that opens it, on every meld, and says what it shows.

Property Meld integration FAQ