AI condition report review for Inspection Manager

Overview

Inspection Manager is built around who is holding the phone. A property manager fills in a routine in the app, a tenant fills in the ingoing condition report on their own device, and a tenant assisted inspection lets a routine happen when nobody from the agency can attend. Each of those produces a legislated report with photos attached, sent, signed and filed. The report records what the person wrote down. RapidEye reads what the camera actually caught: every photo on every report, matched to the same room at the earlier visits, returned as dated findings for damage, wear, cleaning, safety and missing items.

How it works with Inspection Manager

Inspection Manager runs three report types across a tenancy, and RapidEye treats each one as a fresh look at rooms it has already seen.

• The ingoing condition report becomes the baseline. The room as it was on day one, room by room, is what every later photo is measured against. The tenant signed it, so the comparison starts from a record both sides accepted.
• Routine inspections show drift while it is small. A water mark that has widened since the last visit, a cornice crack, a screen door that has come off its track, a smoke alarm that has been taken down and left on a shelf. These appear in normal routine photos and go unmentioned because the person taking them never saw the property before.
• Tenant assisted inspections get a second reader. The tenant chooses the framing, so the useful question is what is at the edge of the shot: the corner of a wall, what is sitting in a sink, a window that has not been opened all winter. RapidEye reads the whole frame and returns what it finds to the property manager reviewing the submission.
• The outgoing report turns into bond evidence. Every difference from the ingoing report, with both photos and both dates attached, so the file is built before anyone has to argue about it. Fair wear and tear stays a judgement call, made with two pictures instead of a memory.
• Missing items get counted. Remotes, keys, oven trays, a light fitting, an appliance that came with the property. RapidEye knows what was in the room at the last report and lists what is not there now.

Each finding names the property, the room, the spot, the type of issue, how serious it looks, the two photos and a suggested next step, and lands in the RapidEye dashboard, plus your inbox or phone if you want it there. Nothing is pushed into Inspection Manager: whether a finding becomes a report comment, a maintenance job or an owner phone call is yours to decide. If your team captures something not named here, video walkthroughs, 3D scans, an inspection format your agency built for its own portfolio, that is a setup conversation, not a limit.

How to connect Inspection Manager to RapidEye

1. An Inspection Manager account with the properties and report types your agency runs: ingoing, routine, outgoing, and tenant assisted where you use it.
2. The photos already in your reports. Property managers keep using the IM app exactly as they do now, Quick Capture and all. RapidEye reads the images the reports carry, whether they were taken in the app or added later in the CMS.
3. Access for RapidEye. Add RapidEye as a user on the agency account, or tell us the account name and we set it up with your team. The connect box has the details.

How an Inspection Manager report gets filled in

Checked against Inspection Manager product pages, September 2026.

Inspection Manager is an Australian inspection and condition report platform, now part of Proptech Labs alongside Bricks + Agent and Invoice Automate. According to Inspection Manager product pages (inspectionmanager.com), it is used by more than 20,000 property managers across Australia and New Zealand, with over 12 million inspections completed, and it produces ingoing, outgoing and routine reports in formats it describes as legislatively compliant for each state.

The interesting part of the product is the field app, which is built to keep a property manager moving through a property rather than standing still typing. Its documented tools are all about getting more into the report with less effort, and each one has a consequence for what the photos end up holding.

Around the app sit the pieces that decide who captures and who receives. Paperless condition reports let a tenant complete a guided ingoing report on their own phone with no app to download, returned automatically when finished or expired, and added to the outgoing report for comparison. Tenant assisted inspections extend the same idea to routines when the agency cannot attend, and can be sent out in bulk. One tap maintenance sends an issue found during an inspection to a Bricks + Agent dashboard, and 360 inspections are captured through Virtual Tours Creator. Syncs with trust accounting platforms including PropertyMe, Property Tree, Console Cloud, Palace, Re-Leased and REST Professional pull scheduled inspections and their properties in, then deposit the finished report back.

Where do the photos go after the report is sent?

Into the file, where they stay. Inspection Manager publishes guides for uploading photos through the app and through the CMS, keeps past reports available, and adds the ingoing report to the outgoing one for comparison, which is the right foundation and more than many platforms offer. What no product page describes, because it is nobody's product, is anything reading the images afterwards: no second pass over a finished report, no comparison of this quarter's photo of a wall against last quarter's. That reading is what RapidEye does, on every report, at the same standard, whether the rent roll is 200 properties or 2,000.

Inspection Manager integration FAQ