AI inspections for Inspection Express

Overview

An Inspection Express report is a complete record of a visit, and a record is only worth what somebody reads back out of it. The platform captures the property, generates the comments, pairs entry with exit, and delivers the report to the owner and the tenant, which is most of a property manager's inspection day handled. What it produces is a large pile of images per property per year, and those images hold far more than the comments beside them. RapidEye reads the images: every photo and every 360 capture, against the same spot in the property's earlier reports, returning damage, wear, cleaning misses and missing items with both dated pictures attached.

How it works with Inspection Express

Inspection Express organises a tenancy into three moments, and each one asks a different question of the same rooms. RapidEye reads each against the one before it.

• Damage that arrived quietly. A chip out of a bench edge, a cracked flyscreen, a hole behind a door handle. It sits in a routine photo months before anybody names it, and RapidEye names it at that visit instead of at the exit.
• Wear the tenant is not liable for. Not every difference is a claim. A finding says what changed and where; whether it is fair wear and tear is the property manager's call, made with two dated photos rather than a memory.
• Damp, mould and safety. Water staining spreading across a ceiling, black mould at the edge of a window reveal, a smoke alarm that is on the bench instead of the ceiling. All of it is already in the images.
• Items that are no longer there. The remotes, the second set of keys, the oven trays, the blind wand. RapidEye knows what was in the room at the last visit and lists what is gone.
• Cleaning at handover. An oven, a rangehood filter, a shower screen, the inside of a fridge. RapidEye reads the picture rather than the comment beside it, and gives you the rooms that need a second pass.

A finding names the property, the room, the spot, what kind of problem it is, how serious it looks, the two photos, and a suggested next step. It lands in the RapidEye dashboard, and in your inbox or on your phone if you want it there. What happens next in Inspection Express is entirely yours: a comment, a maintenance job, a note in the file, nothing at all. If your team captures something we have not named here, video walkthroughs, 3D scans, a report format your agency built itself, that is a setup conversation rather than a limit.

How to connect Inspection Express to RapidEye

1. An Inspection Express account with the properties you inspect and the report types you run: entry, routine, exit, or whichever of them your state's forms require.
2. The photos already in your reports. Your property managers keep capturing exactly as they do now, flat photos, 360 captures, or both. RapidEye reads what the reports carry, so no one in the field changes anything.
3. Access for RapidEye. Add RapidEye as a user on the agency account, or tell us the account name and we set it up with your team. The connect box has the details.

How an Inspection Express report is built

Checked against Inspection Express product pages, September 2026.

Inspection Express is Australian inspection and condition report software for residential property managers, sold alongside Paperless Office for documents and leases. According to Inspection Express product pages (ipropertyexpress.com), the company describes supporting more than 5,000 clients across Australia, New Zealand and the United States, and its 360AI product covers the whole inspection: capture, comments, report, delivery.

The 360AI half is the part worth understanding, because it changes what a report contains. Instead of a set of framed photos per room, a property manager captures the room as a 360 image. Inspection Express's product pages describe auto-blurring of people and sensitive information at capture, automatic pathway creation that stitches the captures into a walkthrough tour, and AI-generated comments the property manager reviews and approves before the report goes out. The company states an accuracy range of 80 to 90 percent for those generated comments, and its FAQ is explicit that the property manager remains in control of the final report. Its own case study describes a condition report on a 60 year old property that normally took about three hours being completed in 41 minutes.

What the report already does with two visits

It puts them next to each other. Inspection Express describes paired 360 entry and exit reports so differences can be spotted, and partner documentation for the platform describes side-by-side comparison of move-in, periodic and move-out reports in one view. Reports go out as web links or downloads to owners, tenants and trades, tenant-led inspections let the tenant submit first for the property manager to review and finalise, and the platform syncs with trust accounting and management systems including Property Tree, PropertyMe, Console, Re-Leased, Tapi and Rent Manager, so the property and inspection schedule arrive without re-typing.

So what is left to read?

The pixels. A side-by-side view is a screen for a human to compare, and comparing every image pair on every property in a large rent roll is the work that quietly does not happen at the end of a Friday. The comments are generated from what the property manager captured and approved, so a mark nobody framed, an item nobody noticed was gone, or a stain that is wider than it was at the last visit is not in them. That is the layer RapidEye adds: a machine that looks at every pair, every time, and hands the property manager a short list instead of a full report.

Inspection Express integration FAQ