AI inspections for Yardi Facility Manager

Overview

A closed work order in Yardi Facility Manager is a complete record that the job was done, and the photos attached to it are the only record of how the building actually looked. Yardi already collects the hard part. The app puts work orders, inspections and preventive maintenance checklists in a tech's hand, keeps working with no signal, and takes photos and notes onto any of them. What no maintenance system in this category is built to do is open thousands of attachments a month and say which ones show a problem. That is what RapidEye reads: every photo that syncs, matched to the property, the space and the person who did the work, returned as one finding per issue with the earlier frame of that same spot beside it.

How it works with Yardi Facility Manager

The app hands a tech three kinds of record for the day, and photos can go on any of them. So the checks follow those same three shapes, and a finding always names the record it came off.

• Work orders, including the ones picked up on the spot. A tech can pull an unassigned work order or create a new one in the field, and the photos on it are the story of a repair: the fault before, the space after. RapidEye compares the later frame to the last photograph of the same asset and reports a job that closed with the stain still spreading, a panel put back with a bracket missing, or a second fault sitting in the edge of the frame that nobody wrote up.
• Inspections. An annual, regulatory or due diligence walk generates a lot of frames and very few readers. RapidEye reads them against that space's own history, so a corridor that has quietly gone from scuffed to damaged across three visits shows up as a trend rather than as a surprise at the next capital review.
• Preventive maintenance checklists. A completed checklist tells you the tech worked the list. The photo of the filter, the belt, the extinguisher bracket or the roof drain tells you what condition it was in. RapidEye pairs the two, and a PM whose photo shows the same clogged coil as last quarter comes back while the tech is still on site.
• Equipment and the space around it. A rooftop unit, a pump, a fire panel. RapidEye knows what that wall and that plant room held the last time they were photographed, so a missing extinguisher, a removed guard or a new pool of water underneath is reported as a change instead of waiting to be noticed.
• Turns and vacant space. Where the same team walks a vacated unit or a suite between tenants, those photos are read for damage, cleaning that was skipped and what has gone missing since the last walk, with both dates attached.

A finding names the property, the space, the record it came off, what kind of problem it is (damage, work not done, missing item, safety), how serious it is, the frames it is based on, and a suggested next step. It lands in the RapidEye dashboard and, if you want it there, a Slack channel or the maintenance office inbox. What happens next in Yardi is yours: reopen the work order, raise a new one, or leave it. Photos are only the common case. Teams that film a walkthrough of a plant room instead of shooting stills, that hold a 3D scan of a floor, or that want findings scored against an inspection form of their own, get that set up with us on the first call.

How to connect Yardi Facility Manager to RapidEye

1. Pick the properties. Decide which properties and which spaces RapidEye starts with, and confirm the techs there are working in the Yardi Facility Manager app rather than on paper. A single building is a fine start; so is a region.
2. Keep photos on the record. Your techs attach photos and notes to work orders, inspections and PM checklists in the app, exactly as the app already supports, offline included. If a crew does not photograph yet, a RapidEye capture link opens on any phone with no app to install and asks for a fixed set of angles per space.
3. Add RapidEye as a user. Ask your Yardi administrator to add Rapid Eye on the account with the email support@rapideyeinspections.com, scoped to the properties you chose. The Connect button on this page has the details to hand them.

That is the whole setup. Nothing about a tech's day changes, and the first findings follow the first records that sync.

What the Yardi Facility Manager app carries into the field

Checked against Yardi's app listings and facility management product pages, September 2026.

Yardi Facility Manager is the commercial facilities and maintenance side of Yardi, and the mobile app is how the work reaches the person doing it. According to Yardi's published app documentation (yardi.com), the app works in conjunction with Yardi Elevate Facility Manager, and with it a tech can view and complete work orders, inspections and preventative maintenance checklists, attach photos and notes, pick up unassigned work orders, create new work orders, and create new inspections when there is a data connection. The offline behaviour is the part field teams notice most: the app is documented to work without a data connection and sync changes when one comes back, which is why it survives basements, roofs and rural sites. Yardi's facility management pages describe the system around it as automated preventive maintenance, inspection coverage for annual, regulatory and due diligence requirements, real-time access to property, lease and equipment information, and management-level oversight of maintenance across a portfolio.

The top two rows of each card are what Yardi documents. The tinted row is what RapidEye does with it.

Does anything review the photos attached to a Yardi work order?

Nothing does, and nothing in this category is meant to. A facilities system's job is to make sure work is requested, dispatched, scheduled, tracked and closed, and Yardi's documentation is consistent about exactly that: the work order runs from tenant to technician with transparency across everyone involved, preventive maintenance is automated, inspection requirements are satisfied, and the record ends up complete and in one place. Attachments are stored against that record and shown to whoever opens it. The shortfall is not in the software, it is in the arithmetic of the day: one regional maintenance manager, a few hundred records closing every week, and no hour in which to open them. So the photos pile up as an asset nobody spends. That is the whole of what this integration adds. Yardi already collects the one thing that can settle what condition a building is in; RapidEye is the part that looks at every frame of it and says what it shows.

Yardi Facility Manager integration FAQ