AI inspections for ResMan

Overview

The ResMan make-ready board is a record of where a unit stands, not of what it looks like. ResMan holds work order management, make-ready boards, inventory tracking and project management in one platform, with resident-submitted requests coming in through the Resident Portal, and InCheck adding unit and property inspections on top. A card that has moved to done is a statement that somebody finished the step. RapidEye supplies the other half: it reads the unit list and the work order and turn status from ResMan, plus whatever photos your team and your residents take, and returns a finding per issue tied to the unit it came from.

How it works with ResMan

ResMan describes maintenance as one flow from intake through make-ready to the expense that lands on a ledger, so the checks follow that flow rather than sitting beside it. The examples below are the common ones, not the boundary: RapidEye reads whatever documentation your team already produces, photos, video walkthroughs or 3D scans, and grades it against the standard you care about, so if your case is not listed here, it is a conversation and not a no.

• Resident-submitted work orders. ResMan lets a resident attach images when they open a request from the portal or the mobile app. RapidEye reads those images at intake and names what is actually in them, so the request that says "sink" comes through as a cabinet base soaked and swelling.
• Make-ready units. A vacant unit's photos read against the same unit at the last turn: paint that was patched and not painted, a blind still bent, a range hood filter nobody replaced. The finding names the room and the spot.
• Move-out and the deposit. The move-in baseline and the move-out photos are the pair that decides a deduction. RapidEye returns the differences, each one with both frames, so the disposition letter is built from evidence rather than memory.
• Completed repairs. A work order marked complete with a photo of the finished work gets checked against the photo that opened it, which turns "closed" into "closed and it looks right".
• Inventory and chargeable damage. ResMan tracks inventory items, purchase orders and charges by unit, building and common area. RapidEye flags the missing blinds, the punched door, the burner ring, so the charge starts from a picture of the thing that has to be replaced.
• Property walks and common areas. Photos from a walk of the covered walkways, laundry, stairwells and grounds come back as a list of deficiencies with locations, which is the same list your regional would have written on a clipboard.

A finding carries the unit, the room and the spot, the kind of problem, a severity, the before and after photos, and a suggested next step. It lands in the RapidEye dashboard, and in a Slack channel or your maintenance inbox if that suits your team better. What happens next in ResMan is yours: the card moves when your supervisor says the unit is ready. If you work off video walkthroughs, an inspection format of your own, or a use case nothing above covers, that is something we set up with you.

How to connect ResMan to RapidEye

1. Your ResMan account and the properties. Name the account and the properties you want covered, so each finding lands on the right unit, building or common area.
2. A source for the unit photos. Either they already exist, on a resident's work order or in the inspection app your maintenance team runs, and RapidEye reads those, or RapidEye sends a capture link that opens on any phone with nothing to install: a fixed set of angles per room, lights on, taken before the unit is called ready.
3. A conversation with us. Tell us you run ResMan and how many units. We set it up with your team, and the make-ready routine your techs already follow does not change.

Maintenance, make-ready and InCheck in ResMan

Checked against ResMan's product documentation, September 2026.

ResMan is a property management platform for multifamily and affordable operators, and its maintenance solution is deliberately one place rather than four. According to ResMan's product documentation (myresman.com), the base solution carries work order management, a digital make-ready board, defined workflows with notifications and forms, document management, inventory management and project management, with residents raising and tracking their own requests from the Resident Portal and Resident Mobile App. Inspections are not in that base set: they arrive with InCheck, which ResMan sells as an add-on to the same platform.

ResMan's own comparison of the maintenance solution with and without InCheck. InCheck is described as flexible and customizable in its fields and workflows, with smart automation that assigns follow-up work, and coverage for property walks, preventative maintenance, onsite incident management and due diligence.

Where a unit photo can live in ResMan

There is more than one answer, and which one a property uses tends to depend on who took the picture rather than on any policy.

1. IntakeResident PortalResidents attach images to the work order they raise, so the team sees the problem first.
2. FieldInCheck appThe maintenance team app that comes with the inspections add-on.
3. TurnA tech's camera rollWhere the make-ready photo usually ends up when nothing asks for it.
4. Either wayRead by RapidEyeAll of it matched back to the same ResMan unit and turn.

Does the make-ready board tell you a unit is in good condition?

It tells you the steps are done, which is a different claim. ResMan's maintenance pages describe the board as a way to organize what needs doing so units turn faster, with workflows, notifications and forms behind it, and its writing on affordable housing goes further: a unit turn, it says, is the built-in opportunity to identify and resolve deficiencies before an inspector sees them, and HUD's guidance asks teams to keep records of inspections, completed repairs and corrective actions. That is a documentation burden the board itself was never meant to carry, and it is where the photos matter. RapidEye reads them, names the deficiencies, and leaves a dated record per unit that nobody has to reconstruct from memory in front of an inspector.

ResMan integration FAQ