AI inspections for Re-Leased

Overview

A Re-Leased work order is an instruction to fix something, not a record of what the building looks like. It carries the task, the site context, the photos and the contractor, and it moves through an approval workflow with a status attached. What it never does is compare the photo taken on this visit against the photo taken on the last one, at the same suite, on the same wall. RapidEye reads the properties, tenancies and inspection schedules in Re-Leased along with the photos your team, your tenants and your contractors attach, and returns a condition finding for each area with the earlier photo beside it.

How it works with Re-Leased

Re-Leased documents its Maintenance Hub as a centralised workflow from request through to completion, fed by three channels. Each channel produces photographs, and each one produces them for a different reason, so the checks follow the channel.

• Tenant-raised requests. Re-Leased says tenants log issues, attach photos and notes and submit in a few taps. The tenant photographs the leak. RapidEye reads the rest of the frame and comes back with the ceiling tile two panels over that is already stained, before it becomes a second request.
• Property Manager App walks. Re-Leased says managers capture issues onsite with photos and notes during inspections or walkthroughs, uploading directly into the system. Those walk photos are the only regular condition record most commercial portfolios have. RapidEye reads them as a series, not as one visit, and reports what moved.
• Work orders and the contractor's photos. Re-Leased's help centre describes a work order as the operational instruction: the task, the site context, the photos and the contractor doing the job. The contractor photographs the completed repair. RapidEye reads the same photo for the things that were in shot and were not the job, and for whether the finish matches the standard you set for that property.
• Common areas and plant. Lobbies, stairwells, loading docks, roof access and car parks are the shared parts a single tenant never reports on. RapidEye holds a baseline for each and flags the difference the next time anything is photographed there.
• Compliance evidence. Re-Leased centralises inspections and audit documentation in its Compliance Hub with reminders and an activity feed. RapidEye adds the picture underneath the tick: what the area looked like on the date the obligation was signed off.

Each finding names the property, the area, what kind of problem it is, how serious it is, the earlier and later photos, and a suggested next step. It lands in the RapidEye dashboard, and in email or Slack if you want it there. You decide whether it becomes a Re-Leased maintenance request, a note on the tenancy, or nothing. Video walkthroughs, 3D scans and an inspection format your own team designed are all inputs we read; if the way your portfolio is documented is not on this page, it is something we set up with you rather than something we cannot do.

How to connect Re-Leased to RapidEye

1. The properties and the schedule. A Re-Leased account with the properties you want watched, and the inspection schedules already set on their tenancies. Whatever cadence you chose is the cadence RapidEye works to.
2. Where the photos come from. If your team photographs sites in the Property Manager App, or your tenants attach photos to requests, RapidEye reads those. If a site has no photos yet, RapidEye sends a capture link that opens on any phone with no app to install, and a fixed set of angles per area.
3. The invite. Add RapidEye as a user in Re-Leased under Settings, Users, with read-only access to the companies and properties you want covered. The modal has the details.

How condition travels through a Re-Leased work order

Checked against Re-Leased's help centre and product pages, September 2026.

Re-Leased is a cloud property management platform built for commercial real estate, and maintenance is where a commercial portfolio's condition history actually accumulates. According to Re-Leased's help centre documentation (re-leased.com), a work order that needs spend control enters an approval workflow when it is submitted, and it carries a status the whole way. The track below is that lifecycle, with the point at each stage where a photograph exists and nobody is looking at it.

1. The request arrivesNew requests appear under Maintenance, Requests. Re-Leased pre-fills the Assigned To list with the people already responsible for the property: the Property Manager always, and the Facilities Manager where the property has one, both set on the Property Details page under Management. Anyone else can be added or removed before approval.
2. The work order is draftedRe-Leased documents three save options: Save as Draft, which triggers no approval; Save and Approve, visible only to users holding the Can approve maintenance work orders permission; and Save and submit for approval. Drafts do not enter the workflow at all.Draft
3. It waits for a decisionOn submission the work order appears in the Approvals Hub under the Work order approvals tab, listed with its status, description, approvers and the time the approval was requested. Opening a row shows the property, description, contractor, cost estimates and any maintenance notes.Awaiting Approval
4. An approver decidesApproving optionally takes a comment; rejecting requires one, and the submitter can correct the work order and resubmit. Re-Leased also documents Cancelled and Failed as terminal states, the second meaning the workflow itself errored.Approved or Rejected
5. The contractor works and photographsQuote requests go out from a template, responses come back into the Maintenance Hub, and accepting a quote begins the work order. The photos taken on site attach to that job record, alongside the full correspondence trail with tenant, contractor and owner.
6. The job closes and the photo settlesThe property summary page now shows compliance, maintenance and inspection counts without opening each tab, and the Landlord Portal shows owners their maintenance and inspection tasks as All, Completed or Current, up to ninety days either side of today. The count goes up. The photo is filed. Nothing has read it.

Does Re-Leased compare inspection photos between visits?

No, and it does not claim to. Re-Leased's own documentation describes inspections as something you schedule: a default inspection frequency is set when a company is created and can be overridden per inspection, and inspection schedules created on a tenancy generate reminders on the dashboard calendar. The Compliance Hub then tracks the obligation, the deadline, the assigned owner and the audit trail. All of that is about whether an inspection happened, which is the right question for compliance and the wrong one for condition. Re-Leased also lists third-party inspection add-ons for Australian and New Zealand users, which produce a richer report but still produce a report a person has to read.

That gap is the whole reason this integration exists. A commercial lease ends with a conversation about dilapidations, and that conversation is won or lost on whether you can show the same wall at the start of the term and at the end. RapidEye keeps that comparison for every area that has ever been photographed on your Re-Leased jobs, so the evidence is assembled before anyone asks for it rather than reconstructed from a folder afterwards.

Re-Leased integration FAQ