AI inspections for PropertyMe

Overview

A PropertyMe condition report is a record of what the person on site chose to photograph, not a judgement on what they walked past. It carries a general note, an image set and a comment for each room, the inspection date, any documents, and the suggested follow up actions the property manager typed. Every remaining room lands in a section with no comment and no photo against it at all. RapidEye reads the property, the tenancy and the inspection from PropertyMe together with those images, and returns a finding per area: new damage since entry, wear that is about to become damage, a maintenance issue, a missing item, or an area nobody has photographed for three routines running.

How it works with PropertyMe

PropertyMe runs three kinds of condition report across a tenancy, and each one asks a different question of the photos.

• Entry condition reports. This is the baseline the whole tenancy argues from, so RapidEye reads it for completeness before it reads it for damage: which areas have images, which items in an area were never photographed, where a shot is too dark or too tight to prove anything twelve months from now. It also holds that entry set as the reference for every routine and for the exit.
• Routine inspections. Six months of ordinary living arrives one area at a time. RapidEye names the change against the previous routine and against entry: a stain spreading across carpet, a cupboard door hanging off its hinge, mould in the corner of a bathroom ceiling, a smoke alarm that is no longer on the wall.
• Routines the tenant completed in InspectMe. When the person living there photographs their own rooms, someone should look properly before the report reaches the owner. RapidEye reads those images the same way it reads a manager's and flags what the notes do not mention.
• Exit condition reports. The comparison a bond claim is decided on. Same area, entry image beside exit image, the difference named, and the tenancy dates sitting between the two, so the case is made from evidence rather than from memory.
• What becomes a job. Findings carry a severity, so a burnt bench top and a scuffed skirting board are not the same size of problem, and the ones that need a tradesperson stand out from the ones that need a line in the report.

Each finding names the property, the tenancy, the area and the item, what kind of problem it is, how serious it is, the image it was found in, and the earlier image it differs from. It lands in the RapidEye dashboard and, if you want it there, in your inbox. Nothing is written back into PropertyMe: your property manager decides whether a finding becomes a comment, a suggested follow up action or a maintenance job. If your agency documents condition some other way, video walkthroughs, 360 captures, or a report format of your own, that is a setup conversation rather than a limit on what can be read.

How to connect PropertyMe to RapidEye

1. The properties and tenancies you already inspect. Entry, routine and exit are all in scope, and the areas in your inspection templates stay the areas the findings are reported against.
2. The photos from the inspection. PropertyMe already carries images against each room of the report, including 360 degree photos, so those are what RapidEye reads. Where an inspection is done outside PropertyMe, by a contractor or an owner, a RapidEye capture link opens on any phone with no app to install and a fixed set of angles per room.
3. An introduction to the account. Tell us the agency and roughly how many tenancies you manage. We set the connection up with your administrator; the modal has the details.

How PropertyMe condition reports work today

Checked against PropertyMe's product pages and customer support centre, September 2026.

PropertyMe is an Australian residential property management platform, and inspections run through its manager mobile app, which sends the tenant notice of the inspection time, lets the agency customise the inspection areas, and highlights follow up actions and rent reviews. The report syncs to the cloud and can be edited afterwards on mobile, tablet or desktop. According to PropertyMe's help centre documentation (propertyme.com.au), the completed report an owner opens in Client Access is built from these sections.

Photos are not an afterthought in this platform. Its product pages describe 360 degree inspection photos for all inspection types, entry, exit and routine, offered as a way to replace hundreds of stills with a single immersive view that the owner can open from Client Access. Planning is handled with integrated geodata, which builds the day's inspection itinerary with distances and drive times between properties.

What happens across a tenancy

1. Start of tenancyEntry condition reportThe agency photographs and comments on each area, then shares the report with the tenant. In the app the tenant works through area by area against the manager's images, marking agreement or disagreement, and where they disagree PropertyMe requires a reason and allows them to take supporting photos. All tenants sign on one nominated device, and the report shows as In Review until the property manager marks it complete.
2. During the tenancyRoutine inspectionsRun by the property manager, or handed to the tenant through the InspectMe app, where they attach notes and images per room. PropertyMe states the manager reviews and edits those photos and notes before the report is made available to the owner, and that InspectMe stores an inspection while offline and uploads it once the tenant is connected again.
3. End of tenancyExit condition reportThe same shape of report, filled in against a property nobody lives in any more, and the document a bond claim is argued from. PropertyMe keeps entry, routine and exit reports together in one place; what it does not do is say which of the differences between them matter.

Tenants and owners watch an inspection move through three states, which PropertyMe describes as the status updating as the agency makes changes.

Does PropertyMe review the photos in an inspection report?

No, and it does not claim to. Its inspection pages describe capturing, syncing, sharing and signing: images and comments per room, 360 degree photos for every inspection type, tenant sign-off in the app, owner visibility in Client Access, and an itinerary that gets the property manager to the door on time. Every one of those moves the report along. None of them is about what is inside the photograph. So a routine where forty images were taken and six comments were typed is, as far as the software is concerned, a completed inspection, and the thirty-four images nobody described are stored, published and never looked at again. That is the gap this integration fills: the same report, with a second reader that goes through every image in every area and compares it to the way that area looked at entry.

PropertyMe integration FAQ