AI inspections for Yardi Voyager

Overview

A Yardi inspection is a record of what the inspector rated, not a comparison of what the unit looked like before and after a resident. Voyager holds the template, the observation, the rating that applies when it is entered, the timestamped photo tied to the work order, and the resident charge created from a flagged item when the inspection closes. What it does not do is open the move-in inspection of unit 214 next to the move-out inspection of unit 214 and say what changed. RapidEye reads the unit list, the move-in and move-out dates and the photos from Voyager, and returns one finding per problem, with both photos side by side and the tenancy dated between them, so a deduction has a record behind it before anyone disputes it.

How it works with Yardi Voyager

Voyager is built around the resident lifecycle: a move-in, a tenancy, a notice, a move-out, a make-ready, a new move-in. Yardi's own pages describe inspections and make-ready tasks generating from those dates, so RapidEye reads along the same line. Each moment produces photos, and each photo is something RapidEye can read against the one before it.

• The move-in inspection. This is the baseline. Yardi Inspection supports move-in as one of its template types, and the photos taken here, with the resident's signature captured on the device, are the honest record of the unit on day one. RapidEye files them by room and angle so that everything later is measured against them, not against memory.
• The move-out inspection. The technician walks the unit and enters observations; Voyager applies the rating and, at close, creates work orders and resident charges from flagged items. RapidEye reads the photos whether or not anything was flagged. In a hypothetical two-bedroom with a twelve-month lease, the inspector might flag the carpet and miss the bathroom door: the move-in photo shows a clean slab door, the move-out photo shows a fist-sized dent low on the same door, and the finding comes back with both photos and the lease dates between them.
• Make-ready and turn work orders. Maintenance IQ generates turn tasks from the move-out date and tracks them on the unit turn dashboard. The photos technicians and vendors attach to those work orders show whether the paint, the carpet and the appliance swap were actually done before the unit went back to Ready. A vendor's "complete" photo of a bathroom with the old caulk still cracked is a finding, not a closed task.
• Annual, recurring and preventive inspections. Yardi documents recurring inspections and a planned-maintenance dashboard. RapidEye compares each year's photos to the last set of the same rooms, so slow damage, a spreading ceiling stain, a water heater pan filling, a balcony rail loosening, is caught on the date the photo was taken rather than the year the resident calls.
• Resident requests. Yardi routes requests from RentCafe and Chat IQ into the Maintenance IQ queue. When a request carries a photo, it is the resident's own evidence of the unit's condition mid-tenancy, and RapidEye reads it the same way, noting anything visible in the frame that the request did not mention.

A finding names the property, the unit and the room, what kind of problem it is (resident damage, wear, a missed clean, a missing item, an open repair), how serious it is, the earlier photo and the later photo, and a suggested next step. It lands in the RapidEye dashboard, and in a Slack channel or inbox for the regional and maintenance teams if you want it there. What happens next in Voyager is your call: a resident charge against the configured code, a work order to the vendor, or nothing. Photos are one kind of evidence RapidEye reads, not the only kind. Teams that film a video walkthrough at move-out, that keep a scan of each floor plan, or that want findings scored against their own condition standard, set that up with us on the first call.

How to connect Yardi Voyager to RapidEye

1. Inspections with photos in Voyager. Move-in, move-out or make-ready inspections running in Yardi Voyager, with your team capturing photos on the inspection or the work order in the Yardi mobile app. Yardi's app listings describe photos and notes on inspection details and work orders, synced when the device reconnects, and those are what RapidEye reads. If your inspections do not carry photos yet, a RapidEye capture link opens on any phone, no app to install, and supplies a fixed set of angles per room.
2. Add Rapid Eye as a user. Ask your Voyager administrator to add a user named Rapid Eye with the email support@rapideyeinspections.com, with access to the properties you want reviewed. Yardi does not publish its user setup steps outside Client Central, so your administrator follows your company's usual procedure; the Connect button above has the details to copy.
3. Tell us which inspections to read. Which inspection types and which properties to start with, typically move-out and make-ready across one region. RapidEye builds a baseline per unit from the first photo set it sees and emails you when the first findings are ready.

Technicians change nothing. The inspection templates, the ratings, the charge codes and the unit turn dashboard are exactly as they were; the photos your team already takes simply get read.

How a Yardi inspection works, from template to resident charge

Checked against Yardi's product pages, press releases and app listings, September 2026.

Yardi Voyager is the property management and accounting platform Yardi sells for multifamily, affordable, student, military, single-family and commercial portfolios, and inspections live inside it rather than beside it. According to Yardi's product documentation (yardi.com), Yardi Inspection was built into Voyager to set up, schedule and perform inspections of units, assets and properties from customizable templates and rating systems, covering move-in, move-out, annual, due diligence, safety, regulatory and association violation inspections, with mass scheduling for events like an annual inspection of every unit on a property. Failed items create work orders in Yardi Maintenance. Today Yardi positions that workflow under Maintenance IQ, which it calls the maintenance layer of Virtuoso Enterprise: work orders, inspections, procurement and resident communication in the same system as leasing, accounting and the resident record.

For a residential operator, the record that matters most is the pair of inspections that bracket a tenancy. Here is what Voyager holds at each end, from Yardi's own descriptions.

What RapidEye reads across the gap. Both photo sets, by room and angle, with the move-in and move-out dates from Voyager between them. The move-in set is the baseline; the move-out set is the claim. The output is one finding per change, which is the document the deposit letter has always needed and Voyager has never produced on its own.

What each part of the Yardi record can prove by itself

Yardi's Maintenance IQ page is direct about what its documentation is for: a maintenance record that builds itself, photos timestamped and tied to the work order, observations linked to charges without manual entry, and, in Yardi's words, real negotiating power at insurance renewal. Each part answers a different question, and the honest version of what each proves on its own is below.

Does Yardi Voyager compare move-out photos to move-in photos?

Not as Yardi describes it. The Maintenance IQ page describes photos that are timestamped and tied to the work order, an AI feature that reviews an uploaded photo and drafts a diagnostic summary for the technician, notes rewritten into professional language, and charges created from flagged observations. The Yardi Inspection release and the app listings describe capturing photos and voice notes, signatures, offline sync, sorting inspections by status, type and due date, and creating work orders and re-inspections from observations. None of those pages describes opening the move-out photo of a room beside the move-in photo of the same room, or reading a photo that no inspector flagged. So a Yardi resident charge is as good as the inspector's eye on the day, and a Yardi photo is proof only once somebody compares it. That comparison, on every unit rather than the disputed ones, is what the integration adds.

Which Yardi mobile app takes the photos?

Either. Yardi's App Store listing for Maintenance IQ by Yardi describes entering inspection and work order results from a phone or tablet, capturing photos and notes on inspection details and work orders, creating work orders from observations, and working without a data connection until it syncs. The older Yardi Inspection Mobile listing describes the same photo and voice-note capture, sorting by schedule date, property, status, entity, type and address, and requires the Yardi Inspection plug-in for Voyager. Yardi's Maintenance IQ page adds that the mobile app is available in Spanish, French Canadian, German, Arabic and Dutch, set by the administrator. RapidEye reads photos from either app, and from a RapidEye capture link where a property has neither.

Yardi Voyager integration FAQ