AI photo review for InspectionGo

Overview

InspectionGo runs the inspection business; the photographs run the inspection. Keystone holds the order, the scheduling, the payroll and the storage for payments, reports, agreements and emails, and it does that for as many inspectors and service areas as you care to add. What no order management system does, and what nobody in a growing company has the hours for, is open four hundred photographs per job and ask whether the report matches them. RapidEye reads the order details from Keystone and the photo set from that inspection, and hands your reviewer a short list per job: the defect visible in a frame that never made the summary, the system the photo set never reaches, the caption pointing at something that is not in the picture.

How it works with InspectionGo

An InspectionGo company is organised around the order: it is booked, it is scheduled against drive time and inspector skillset, an inspector performs it, and a report goes out. RapidEye attaches to that order and reads what came back from the field with it.

• Coverage against the services sold. Keystone lets you build out your own ancillary services and service areas, so the order knows what the client paid for. If the order carries a sewer scope, a pool inspection or a detached garage and the photo set has nothing from it, that comes back before the report is delivered.
• Defects visible in the frame but absent from the narrative. A rusted flue connector at the edge of a water heater photo, staining on a joist behind the subject of the shot, a double-tapped breaker in a panel picture taken for something else. The photograph was already taken. RapidEye is what looks at the whole of it.
• Photos that do not carry the claim. A summary item describing a cracked heat exchanger needs a frame that shows it. Where the caption and the image disagree, that is the pair a callback is built on, and it is better to see it now.
• Thin sets and skipped areas. Attics and crawlspaces are where a rushed job shows up first: two frames from the hatch instead of a run through the space. RapidEye reports the gap per area, per inspector, per week.
• Repeat properties and re-inspections. When your company returns to a property, the earlier photo set is the baseline. What changed since the first visit, and what did not get repaired, comes back with both frames and their dates.

A finding names the order, the property, the area of the house, what kind of issue it is, how confident the read is, the frames it came from, and a suggested next step. It lands in the RapidEye dashboard, and in an inbox or a Slack channel for whoever does your report review. What happens to the report is your inspector's call, always. Photographs are the common case and not the boundary: companies shooting video walkthroughs, 360 captures or scans of the interior, and companies who want findings scored against their own internal review sheet rather than a general one, get that set up with us directly.

How to connect InspectionGo to RapidEye

1. Your orders in Keystone. The property, the services on the order and the assigned inspector are what every finding gets tied back to, and they are already there because scheduling and payroll depend on them.
2. The photo set from each inspection. Tell us which report software your inspectors write in and RapidEye reads the photo set from the report that goes with the order. Companies that would rather capture separately use a RapidEye link instead: it opens in the phone browser, nothing to install, a fixed run of frames per area.
3. A conversation with us. Tell us you run InspectionGo, how many inspectors you carry and which ancillary services you sell. We connect it with your team, and your inspectors keep the same field routine they have now.

Where an inspection lives inside iGo

Checked against InspectionGo's product pages, September 2026.

InspectionGo, or iGo, is a group of products for independent home inspection companies rather than a single application, which is why the answer to "where are the photos" depends on which part of the stack you mean. According to InspectionGo's product documentation (inspectiongo.com), Keystone is the order management, scheduling and payroll platform, with unlimited data storage for payments, reports, agreements and emails and a KPI dashboard covering revenue, inspection order volume, inspector upsell performance and average order price. Around it sit iGo Network, which books inspections from real estate companies into your scheduling system, and the post-inspection products. The photographs themselves are made in the field and travel through the report.

Layers as described on InspectionGo's product pages. The highlighted row is the only one where the raw photographs are still the whole truth about the house, and it is the only layer with nobody scheduled to look at them.

Does InspectionGo review the photographs in a report?

Not in what it publishes, and it does not claim to. The Keystone pages describe order management, scheduling that accounts for inspector location and skillset, payroll, error prevention on orders, unlimited storage, and performance reports on inspections, inspectors, services and payments; that is a business intelligence layer about the shape of your company, and it is a good one. The reporting it describes counts jobs and dollars. Nothing in it reads a picture. Downstream, Repair Pricer explicitly works from the finished report, and Haven's Home Portal explicitly stores it. So the photograph is captured by your inspector, referenced by whatever narrative the inspector wrote, and then carried by every other product as settled fact. RapidEye is the one pass over the images themselves, done between the field and the delivery, which is the only point where a second reading can still change what your client receives.

InspectionGo integration FAQ