AI inspections for Goodlord

Overview

Goodlord holds the tenancy that a deposit deduction has to be argued against, and the report the argument starts from, but not the condition itself. Its Check-in Inventory section takes a report compiled outside the platform, sends it to the tenants, records who accepted and who raised a discrepancy, and keeps the audit log. That is a strong paper trail and a weak pair of eyes: nobody re-reads the photographs, nothing checks the mid-tenancy visit against the check-in, and the comparison that actually decides a deposit case gets made by a person under time pressure at the end. RapidEye reads the property and tenancy dates from Goodlord and the photos from every visit, and returns a dated finding per room.

How it works with Goodlord

A UK tenancy generates three moments where someone stands in the property with a phone, and Goodlord dates all three for you. RapidEye works through them in order.

• Check-in. Whatever your clerk or your agent photographs on the day becomes the baseline for that tenancy: every room, the appliances, the meter readings, the marks that were already there. If the report was compiled outside Goodlord and uploaded to the Check-in Inventory section, RapidEye reads the photographs from it rather than asking anyone to repeat the walk.
• Mid-term visits. The visit that usually produces a paragraph and four pictures nobody opens. RapidEye returns the specifics: a damp patch above the bathroom window that was not there in March, a smoke alarm with its cover hanging, a second sofa that arrived without anyone asking, pets in a property let without them.
• Check-out. Read against the check-in photos of the same rooms, difference by difference, with wear consistent with the length of the tenancy separated from damage. You get the shortlist to argue and the images that support it, in the order a deposit scheme wants to see them.
• Between tenancies. Photos taken during a void, after a clean or after works, so a property that has been empty for weeks is not handed over on the strength of a memory.
• Repairs and condition reported during the tenancy. Where your team also runs a repairs platform, the photos on those reports are read against the same property record, so a leak reported in November and a stained ceiling at check-out are one story rather than two.

Each finding names the property, the room, the spot in the room, what kind of problem it is, how serious it is, the photos on either side with their dates, and a suggested next step. It lands in the RapidEye dashboard, and in an inbox or Slack channel if that suits the team better. Goodlord is left exactly as it was, and your agent decides what to raise with the tenant, the landlord or the deposit scheme. If you would rather your team captured video walkthroughs than stills, or you have an inspection format of your own, that is something we set up with you rather than a limit on what the product reads.

How to connect Goodlord to RapidEye

1. A Goodlord account with your properties and tenancies on it. Properties sit under their landlord, and each tenancy carries its own term, so findings can be anchored to the right occupancy. Anything not on Goodlord stays out of scope until you add it.
2. Where your visit photos live. Your inventory provider, your inventory app, or an agent's phone. Where there is no source, a RapidEye capture link supplies them: any phone, no app, a fixed set of angles per room.
3. Add RapidEye as an agent user. Manage Branch under Settings, then the Agents tab, then Add new user. The modal has the details.

What the Goodlord Check-in Inventory actually holds

Checked against Goodlord's agent help centre and product pages, September 2026.

Goodlord is an end to end lettings platform for UK agencies: referencing, contracts, tenant payments, rent protection, compliance, and the tenancy record itself. Its inventory check-in product page describes documenting the condition of a property before tenants move in, with time-stamped evidence to justify deposit deductions, audit logs and tenant responses. According to Goodlord's agent help centre documentation (goodlord.co), the mechanism behind that is a section on the tenancy page, and it starts with a file you supply.

The overall status of the report, and the status of each tenant's response, sit in the same section.

Read that flow as an operator and the shape of it is clear. Goodlord has made the agreement about condition airtight, with a signed, dated, tenant-acknowledged document and an audit log behind it. What none of it does is check whether the document is right. A check-in report that misses the chipped worktop, or photographs a wardrobe from an angle that hides the split panel, becomes an Accepted report at day seven and is exactly as binding as a thorough one.

Does Goodlord cover mid-term visits and check-out?

Not as its own records. Searching the agent help centre for inventory returns a single article, the one about sending inventory reports to tenants, and a search for check-out returns no knowledge articles at all. On the product side, end of tenancy management is described in terms of utility switching, change of occupancy notifications, void management and Section 8 audit trails, which is the money and compliance half of a move-out rather than the condition half. So a Goodlord agency ends the tenancy with a solid record of what was agreed at the start and, in most cases, an inbox somewhere holding what the property looked like at the end. RapidEye is what joins them: one property, the check-in photos as the baseline, every later visit read against it, and each difference returned as a dated finding you can put in front of a landlord or a deposit scheme.

Goodlord integration FAQ