AI store inspection for Wooqer

Overview

A Wooqer submission is a rich record of what a store team answered, and a photo library nobody re-opens once the score is filed. Wooqer's audits carry scoring, time stamps and corrective actions, its checklists adapt by role, location and day, and SensEye reads the shelf photos against your planogram. What none of that was built to answer is the slower question: what condition is this store in now, compared with the same store three months ago. RapidEye reads the photos already sitting in those submissions, plus the location and the time stamp, and returns a finding per problem: damage, wear, cleaning that was missed, a fixture or an asset that is no longer there.

How it works with Wooqer

Wooqer's retail library is organised by the moment the work happens, and photos come off different moments for different reasons. RapidEye follows the same shape, WorkApp by WorkApp.

• The store audit and the operations audit. These are the wide passes, and they are where the estate's physical condition shows up without anyone asking for it: the entrance mat curling, a ceiling tile stained brown, the queue barrier post that has lost its base. RapidEye reads those frames against the same store's last pass and reports what moved.
• The store cleanliness audit. A score answers whether the auditor thought the store was clean. The photo answers whether the fitting-room mirrors were wiped, whether there is dust on the top shelf of the display run, whether the bin by the till was emptied before opening.
• The VM audit and SensEye. SensEye is already scoring these frames against your planogram and brand standards. RapidEye is asked something else off the same image: the display itself, whether a bay's light strip is dead, whether a plinth is chipped, whether the seasonal fixture came back from the last changeover with a piece missing.
• The store visit report. A field visit report is written by somebody with an opinion and a long day. The photos taken during it are neutral, and reading them turns a visit note into a dated record you can put next to next quarter's visit.
• The maintenance request. The photo attached to a request is the before. The photo in the next audit after the work is the after, and holding the two together is how a chain finds out whether the contractor actually finished.

A finding names the location, where in the store, what kind of problem it is, how serious, the earlier and current photos, and a suggested next step. It lands in the RapidEye dashboard, and in a Slack channel or inbox for the area team if you want it there. What happens next in Wooqer, a corrective action, an escalation, a maintenance WorkApp, is yours to decide. Photos are the usual input, not the limit: a chain that films a walk of each store on the visit, or that has scans of its flagship formats, or that wants findings scored against its own brand-standards form, gets that set up with us on the first call.

How to connect Wooqer to RapidEye

1. Name the WorkApps that carry photos. Usually the store audit, the cleanliness audit, the store visit report and the maintenance request. RapidEye reads submissions from the ones you name and leaves every other WorkApp alone.
2. Keep the photo questions you already have. Wooqer's WorkApps take a File Upload answer alongside the selects, scores and free text, and that is what RapidEye reads. If a store carries no photo question yet, your producer adds one, or RapidEye supplies a capture link that opens in the phone browser with nothing to install.
3. Add RapidEye to the account. Add Rapid Eye with the email support@rapideyeinspections.com, with visibility of the locations and WorkApps you named. The Connect button has the details.

Nothing changes for the store teams. They open the same WorkApp, on the same schedule, and answer the same questions.

What a Wooqer WorkApp submission actually holds

Checked against Wooqer's product, marketplace and academy pages, September 2026.

Wooqer's unit of work is the WorkApp: a form a producer builds without code, scheduled to a cadence and pushed to the right people by role and location. According to Wooqer's own marketplace documentation (wooqer.com), a retail WorkApp such as the Store Cleanliness Audit runs on a monthly audit cadence, and its questions mix answer types rather than being a flat tick list. A Store Maintenance Request is the same object on an as-needed cadence. Here is the shape of one, as Wooqer previews it.

Question wording and answer types as Wooqer previews them in its retail marketplace. The full WorkApp carries more questions, scoring, photo capture and analytics.

Around the submission sit the things that make Wooqer an operating system rather than a form builder: calendar scheduling, role-based access, offline capability so a submission survives a store with no signal, corrective action tracking, instant PDF reports, and dashboards that Wooqer splits by audience, executive, operations, store and audit, with the audit view carrying schedules, score trends, corrective actions and compliance gaps. The training path is split the same way, into producers who build the WorkApps, reviewers who read what comes back, and store teams whose curriculum covers photo guidelines, timely submissions and escalation flows.

What each answer type can prove on its own

The mix of answer types is the point: each one is good evidence for a different question, and one of them holds far more than anyone has time to look at.

Wooqer already has visual AI. Where does RapidEye fit?

Alongside it, on a different question. Wooqer's SensEye documentation is specific about what it does: a store associate snaps a shelf, display or zone inside the Wooqer app, and SensEye evaluates that image against your planograms and brand standards, returning a compliance score in seconds with the gaps highlighted, and auto-triggering corrective tasks when a score comes back low. Wooqer names the checks as planogram compliance, brand and VM standards, and availability and gaps. Every one of those compares the photo to a plan.

Condition is the other axis. It has no planogram, because the standard is not a document, it is the same store as it looked last time. A scuff on the entrance vinyl, a dead lamp in the fitting room, a laminate edge lifting on the cash wrap, a mannequin hand that has been missing since the summer changeover, the back-of-house corner that has been quietly getting worse: none of these are a plan mismatch, and none of them will appear in a score unless a question happened to ask. RapidEye takes the same photo library, builds a baseline of what each location looks like when it is right, and reports the differences. Wooqer keeps scoring execution against the plan; the estate's physical condition gets watched too, and both run off the frame the associate already took.

Wooqer integration FAQ