AI store inspections for Bindy

Overview

A Bindy inspection is a record of what a person answered, with the photographic evidence sitting underneath it. The form carries the standard, the scoring, the conditional questions, the mandatory photos and the corrective actions, and the media library holds everything the field has ever photographed. What no platform does on its own is look at those pictures again. RapidEye reads them: every photo and video on an inspection, a task or a corrective action, along with the site, the form and who submitted it, and returns a finding for each problem it can see in the frame.

How it works with Bindy

Bindy already sorts field work into a handful of objects, and the reading follows them. A photo means something different depending on whether it came from a scheduled site visit, a task sent to 300 stores or the resolution shot on a corrective action, so each one is read in its own context.

• Inspections and site visits. The pictures a field manager takes while working through the form: the entrance, the endcap, the back room, the cooler. RapidEye reports what is in them that the question did not ask about, from a blocked fire exit to a fixture with three facings missing.
• Questions with a best practice photo. Bindy lets you attach the reference image to the question itself. RapidEye compares the store's photo to that reference and says how the set differs, which is the difference between a score of 4 and a description of what is wrong.
• Tasks with verification photos. A promotion goes out to the network and stores send back proof. RapidEye reads all of it and separates the stores that built the display from the stores that photographed something near it.
• Corrective actions and their resolution photos. The point of the closed loop is that the fix is documented. RapidEye reads the before photo on the finding and the resolution photo on the action and says whether they show the same problem solved.
• Tickets for maintenance and site issues. Damage that shows up in a photo before anyone logs it: water staining, a cracked pane, a light out over the register. It becomes a finding with the picture attached, so the ticket someone opens has evidence in it.
• The history already in the account. On first connection RapidEye reads the photos of past visits, so each site has a baseline of what it looks like when it is right, and drift from that baseline is what gets flagged.

Each finding names the site, where in the store it is, what kind of problem it is and how serious, with the photo it came from and the earlier photo it differs from. Findings land in the RapidEye dashboard, and in a Slack channel or an inbox for the field team if that suits you. What happens next is yours: raise a corrective action, open a ticket, send a task, or leave it. If the input you care about is not a photo at all, a walkthrough video, a scan, a format your merchandising team invented, that is a conversation we have and set up with you rather than a limit of the product.

How to connect Bindy to RapidEye

1. A Bindy account with the sites you inspect. The sites and the forms are already there. Tell us which forms carry mandatory photos and which are the ones you care about, and the rest of the account is left alone.
2. The photos your teams already attach. Bindy holds photos and videos on inspections, tasks and corrective actions, so RapidEye reads those. If a program you want covered has no photo requirement yet, a RapidEye capture link opens on any phone with no app to install, and a store can send a fixed set of angles.
3. Add RapidEye as a user. Add RapidEye as a user in Bindy with visibility of the sites you want read. Field managers keep the same forms, the same routes and the same corrective action workflow.

How a Bindy inspection is built, and what it keeps

Checked against Bindy's product documentation, September 2026.

Bindy, which the company renamed from Compliant IA, is an audit, task and communication platform for multi unit networks: retail, convenience, pharmacy, restaurants, hotels and more. According to Bindy's product documentation (bindy.com), a form is built from questions that each carry their own points, effective date range, best practice photo and restrictions such as mandatory photos or videos, with conditional questions to drill into root causes, and the account holder controls per form who can start an inspection, who can view it, who is notified and who signs off. That is a lot of structure, and it is why the record a Bindy audit leaves behind is worth reading closely.

Around that loop sit the other things a field team leans on: tasks sent to sites or roles with priority, due dates and a request for verification photos; tickets for maintenance requests, customer complaints and site issues, closed when done; and a media navigator that loads photos and videos as you scroll and filters them by date, form, site, tag, user and annotation. Videos run to ninety seconds and can be uploaded from a phone's camera roll or a computer. Bindy's own framing is that this is context a report cannot carry, and that is exactly right.

Does anything read the photos in a Bindy account?

Nothing does, and nothing in the category claims to. Bindy's documentation describes storing, organizing and finding media extremely well: attach photos to forms, inspections, tasks and corrective actions, filter the library six ways, export data and photos on a schedule through the API. What none of it describes, because it is a different job, is a system that opens each picture and says what is in it. So the score is the summary of what a person answered, and the photo library is the part of the record nobody has time to reopen. RapidEye reads it: every image, every site, every week, measured against the way that site looked when it was right.

Bindy integration FAQ