AI inspection review for Verizon Connect

Overview

A Verizon Connect inspection records what the driver decided. The photo attached to it is the only part that records what the vehicle looked like. Reveal Driver Plus walks a driver through a published form, they select the items that failed, attach a photo or a comment, and the report lands on the Inspection history page with a status and an open defect count. Nothing after that reads the image. RapidEye does: it takes the photos and comments from your submitted inspections, along with the vehicle or asset, the driver, the form and the time, and returns a finding for each thing the picture shows, checked against how that same asset looked the last several times it was inspected.

How it works with Verizon Connect

Reveal already sorts your day into forms, defects and statuses, so the review follows the same objects your team is looking at.

• Defect photos. The picture a driver took of the thing they failed. RapidEye names what is in it, where on the vehicle it sits, and how bad it looks, so the shop knows whether it is a five minute fix or a truck that should not leave.
• Photo components you made required. Front, rear, both sides, cargo area. Those are the frames that make comparison possible, and they are where a scrape, a missing mud flap or a load left unsecured turns up without anyone reporting it.
• The comment against the photo. Reveal asks for a comment on a defect. When the words and the image disagree, that gap is the finding, and it goes to the person who cares rather than into a text field nobody opens.
• Pre-trip against post-trip. Same vehicle, same day, two sets of photos with a shift in between. Damage that appeared during that shift is attributable while the driver is still on site.
• Trailers and assets. A trailer inspected by a different driver every week has no single owner watching it. RapidEye keeps one condition history per asset, whoever happened to be holding the phone.

Each finding names the vehicle or asset, the driver, the spot, the kind of problem, how serious it looks, and the images it came from, with the earlier photo beside the new one. It lands in the RapidEye dashboard and, if you want, a Slack channel or the maintenance inbox. What gets created or resolved in Reveal stays your team's call. If your documentation is not photos at all, a walkaround video, an equipment scan, an inspection format of your own, tell us on the call: that is the sort of thing we set up per fleet rather than list on a page.

How to connect Verizon Connect to RapidEye

1. A Reveal account with at least one published inspection form. Your drivers need to be set up for Reveal Driver Plus with mobile access enabled and their vehicle groups selected, which is the same setup that lets them inspect at all.
2. Photos on the inspections. Drivers can already attach a photo to any defect they select. For consistent angles, open the form builder, drag photo components into the form and tick Required, up to the eight a form allows. If a form cannot be touched right now, RapidEye sends a capture link that opens on any phone with no app to install.
3. A RapidEye user in Reveal. Add us under Users and Roles with access to the vehicle groups you want reviewed. The Connect panel above has the exact path and the address to invite.

Inspections in Reveal and Reveal Driver Plus

Checked against Verizon Connect's help centre, September 2026.

An inspection in Verizon Connect starts as a form you build. According to Verizon Connect's help centre documentation (verizonconnect.com), you create it under Maintenance, in the Inspection forms tab, by dragging components into place: inspection items, free text, photos and groups that gather related items under one heading. Drivers can photograph a defect by default, and the photo component exists for when you need a specific shot every time, with a Required checkbox to enforce it and a limit of eight photos on a form. The last choice in the builder decides how much you hear back: a form where drivers mark defects only, or one where they respond to every item, defect or not. An AI assistant can draft a form from a prompt naming the vehicle or asset model.

In the app, the driver assigns themselves to a vehicle, or adds a trailer or asset, and starts the inspection. They choose Pre-Trip or Post-Trip, work through the items, and select any defects, adding a photo or comment to each. A Safety screen then asks whether any of those defects make the vehicle unsafe to operate; the ones they say yes to become major, the rest minor. That single answer decides the outcome: the inspection fails only when a major defect is present, and otherwise it passes.

The four inspection statuses

On the Maintenance page, the Inspection history tab lists what came in, with the vehicle or asset, the inspection type, the form, the driver, the submission time, how long the inspection took, and a status. The status is the whole defect lifecycle in one word.

• PassedNo major defects. There may be minor ones, and their photos are still sitting on the report.
• FailedAt least one major defect. The count of open defects shows beside it.
• ResolvedSomeone in Reveal marked the defect corrected, with an optional comment that Verizon Connect notes is visible in Reveal and not to drivers.
• CertifiedThe driver reinspected and confirmed the repairs. The loop is closed.

Who looks at the photos on a submitted inspection?

Whoever opens the report. Verizon Connect's documentation is precise about where the images live and how to get at them: you can filter the Inspection history by status, date range, vehicle or driver, open a report with View, resolve a defect from inside it, and export the whole thing as a PDF; inspections stay available for the past 12 months, well past the three months of retention that federal rules require. What none of it describes, because it is not the software's job, is a step where somebody reads the picture and says what is in it. That step is a person with time, and on a fleet submitting inspections twice a day per vehicle it is the step that quietly stops happening. It is the one RapidEye does, on every inspection, whether it passed or failed.

Verizon Connect integration FAQ